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Hermès

3.4

About this business

French luxury heritage brand carrying apparel, handbags, scarves, home goods, fragrances, shoes & other goods. 

Location details

5355-1 Tamiami Trail N, Naples, FL 34108, Naples, FL, 34108, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
3.461 reviews
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Kira Dunlap's profile image
Kira Dunlap 
on Google
a week ago

I would give this places zero stars if I had the option. I exchanged my bandana at this location that I got from the Madison New York location where I have a wonderful responsive SA. I have had a horrible experience at this location. I was given an SA’s card (I believe her name is Ana) and have texted her with no response. When I went to exchange my satin bandana, the SA whom I believe her name is Angie would not let me touch the bandana I was looking to exchange and as a result sold me a bandana that had defects unlike the ... read more

Joice Eaton's profile image
Joice Eaton 
on Google
3 weeks ago

Angie it’s been very professional with knowledge of the purchases I had been made it, very helpful and very patience. I recommend to ask for Angie if you go to Hermes Naples. 

daniella rubin's profile image
daniella rubin 
on Google
3 weeks ago

I waited an hour and nobody came up to me. Super disrespectful. People came after me and they let everyone in and help them I wanted to buy three pairs of shoes and they just ignored me. 

Pauline Freyberg's profile image
Pauline Freyberg 
on Google
a month ago

Jordan at Hermès in Naples was super nice and really helpful! He made shopping fun and easy. He showed us a bunch of cool stuff and knew so much about everything in the store. He wasn’t pushy at all and helped us find exactly what we were looking for. Jordan is really friendly and made the whole experience special. If you ever go to Hermès in Naples, you should definitely ask for him. He’s the best! 

Ilya Freyberg's profile image
Ilya Freyberg 
on Google
a month ago

Exceptional Service from Jordan at Hermès Naples I had the pleasure of working with Jordan at Hermès in Naples, and I can’t say enough about the outstanding service I received. From the moment I walked in, Jordan was welcoming, knowledgeable, and attentive without being overbearing. He took the time to understand my preferences and guided me through the collections with genuine enthusiasm and expertise. His attention to detail and deep product knowledge made the experience seamless and enjoyable. Whether it was helping me se... read more

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Frequently asked questions about Hermès

How is Hermès rated?

Hermès has a 3.4 star rating with 61 reviews. 

When is Hermès open?

Hermès is closed now. It will open tomorrow at 10:00 a.m. 

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