Hermès's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hermès

4.3

About this business

French luxury heritage brand carrying apparel, handbags, scarves, home goods, fragrances, shoes & other goods. 

Location details

2801 W Big Beaver Rd Space C-133, Troy, MI 48084, Troy, MI, 48084, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
SunClosed
4.3244 reviews
Select a rating
Carolyn Lewis's profile image
Carolyn Lewis 
on Google
3 weeks ago

Worst customer experience ever!!! I will NEVER shop here again. I was making a purchase with Johnathan at the register who was awesome when his coworkers came over and told him to come and take pictures. How rude and unprofessional. Terrible service overall. 

Kathleen Zoleta-Smith's profile image
Kathleen Zoleta-Smith 
on Google
3 weeks ago
R T's profile image
R T 
on Google
a month ago

I always have a wonderful experience at Hermès and now want to take a moment to recognize the exceptional service I receive from the entire team, each and every time. From the moment I walk into the luxurious boutique, I am warmly welcomed and made to feel like a valued guest. Kim is truly outstanding — professional, knowledgeable, and incredibly attentive without ever being pushy. She takes time to understand what I am looking for, share insights on the pieces I am interested in, and make the entire experience feel personal... read more

Nathan N's profile image
Nathan N 
on Google
a month ago

Walking into Hermes, one would expect elagance. What I didn't expect was for Kim and the Hermes team to always make my shopping experience fun and wonderful. Not to mention, this is the place I need to be when I'm in deep shit with my lover. Kim has saved my life countless times, and I am forever grateful for her. Hermès, you’re lucky to have this team—and so am I. Nathan & Rosie 

Sumit Bansal's profile image
Sumit Bansal 
on Google
a month ago

Somerset mall Hermes / First of all you guys don’t follow the mall timings and have short hrs. The door says you close at 6 PM but you were closed the doors at 5:47 PM. Make up your mind and post the right hrs accordingly. 

View all google reviews

Frequently asked questions about Hermès

How is Hermès rated?

Hermès has a 4.3 star rating with 244 reviews. 

When is Hermès open?

Hermès is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com