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Hermès
- Leather Goods
- Troy, MI
About this business
Location details
2801 W Big Beaver Rd Space C-133, Troy, MI 48084, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
This isn’t my Hermes home store, but I wanted to share a glowing review. Tricia was incredibly patient, kind, and provided outstanding service as she helped my family of six shop throughout the store. Even on Black Friday, she spent nearly two hours with us, offering honest guidance and making the experience genuinely fun. I’d absolutely come back the next time I’m in town. Highly recommend!
Service is trash. They don’t help you. We went there and ask for help and to order stuff, they didn’t even offer to order something for you. They pretend they are the sheet, forgot they are the cashiers Chicago store way more better service.
Once again a great experience with Tricia! For years our experiences have been more like a family reunion than shopping activities. So many times in life it’s more about the journey than the destination. Thank you for being part of our “village”.
I have shopped here for years with Tricia and she is outstanding. She is resourceful and efficient yet it feels like dealing with family! It’s always a wonderful experience working with her and of course the products are of top quality and are pieces of art. Outstanding.
I love this brand! The Troy Michigan location, "Hermès Detroit", sets the tone and stands apart from what I have experienced elsewhere. The demise of stellar customer service may be the norm, but not here. The staff are attentive and caring and go the extra mile to make sure each guest is treated as a VIP. Jonathan is fantastic to work with and I have had the best experience with him! Every visit is an absolute treat!
Frequently asked questions about Hermès
How is Hermès rated?
Hermès has a 4.4 star rating with 272 reviews.
When is Hermès open?
Hermès is closed now. It will open tomorrow at 10:00 a.m.
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