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Hermès
- Leather Goods
- Troy, MI
About this business
Location details
2801 W Big Beaver Rd Space C-133, Troy, MI 48084, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had the pleasure of working with Maya several times. Upon meeting her for the first time, it was clear how professional, pleasant, knowledgeable, and approachable she was. She delivered A++ customer service on my very first visit. She enthusiastically brought out items to show me that were not on the floor when I asked about their availability and was very patient as I made my decision. More importantly, she has a no-pressure attitude and she genuinely cares about her clients being happy as opposed to her just making a sal... read more
lowest qaulity of leather ive ever seen in my life
I went to pick up my bag today and while I was not thrilled about the condition it was returned me to in — I was happy about how attentive the staff was and the urgency I got from them. The store director came out and was very polite and personable understanding my situation. While it was just a repair and a smaller transaction —he handled everything really well. I’ll be back again.
The sales associates here are very rude and judgmental. I used to live in Try and very excited about Hermes store opening here. I stopped by when i was visiting family, (yes in just airport clothing) they were very rude, did not wanted to help or engage at all. Just because my family and i just arrived from airport and was in sweatpants etc, they were so rude.
i do not have a hermes location near the area where i live, so i drive to the troy location. this is truly my favorite hermes store!! ive been working with kyle for about a year and a half now. he is always warm and welcoming and is very knowledgeable about the brand. i have a great time every time i make the trip to the store and love all the staff here!
Frequently asked questions about Hermès
How is Hermès rated?
Hermès has a 4.3 star rating with 289 reviews.
When is Hermès open?
Hermès is closed now. It will open tomorrow at 10:00 a.m.
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