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Hermès
- Leather Goods
- Troy, MI
About this business
Location details
2801 W Big Beaver Rd Space C-133, Troy, MI 48084, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I have been shopping at this store for quite some time, and every visit has been a great experience thanks to my sales associate, Kyle. The only challenge is when the store gets very busy, which is probably why appointments are recommended. The other day, I stopped by on an impromptu visit and decided to try on a few items close to closing time. Despite the timing, Kyle was incredibly patient, answered all of my questions, and created a relaxed, no-pressure environment. He took the time to help me find the best option, and I... read more
I've visited this Hermès location multiple times to purchase belts, wallets, and shoes, and every visit has been a great experience. The sales associates (Naya) is professional, knowledgeable, and genuinely helpful. They take the time to answer questions, explain products, and provide excellent customer service without ever making you feel pressured. As the only Hermès boutique in Michigan, it's a wonderful destination for anyone looking for luxury goods and a personalized shopping experience.
I cannot say enough wonderful things about this Hermès boutique. The customer service is consistently exceptional, and every Sales Associate is incredibly friendly, welcoming, and knowledgeable. What truly stands out is how well the entire team works together—there is a genuine sense of collaboration, and every visit feels personalized and enjoyable. The store always seems to have an impressive selection of inventory available, and I have never felt the need to shop elsewhere. The experience here reflects everything I love a... read more
I had an exceptional experience at my first Hermès private event at Somerset Troy, made truly unforgettable by my sales associate, Bianca. She was warm, attentive, and incredibly intuitive—she understood my style and guided me with such ease. Bianca was thoughtful in every recommendation, taking the time to explain details, suggest pieces that complemented one another, and ensure I felt completely comfortable with every choice. What made her stand out most was her genuine kindness and authenticity. She created an environment... read more
Naya is a wonderful person to shop with! She has great fashion taste and always gives genuine recommendations on which pieces to buy. Every sales representative was nice and friendly. Definitely worth a visit!
Frequently asked questions about Hermès
How is Hermès rated?
Hermès has a 4.3 star rating with 297 reviews.
When is Hermès open?
Hermès is open now. It will close at 6:00 p.m.
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