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Heritage Senior Living
- Wellness
- Muskego, WI
About this business
Heritage Muskego is a state-of-the-art 108-unit community on Janesville Road that offers Independent Living, Assisted Living, Enhanced Assisted Living and Memory Care, allowing residents to age in place as their health care needs change. Opened in 2018, Heritage Muskego’s high-end units come complete with a full kitchen (Independent) or kitchenette (Assisted) with stainless steel appliances and high-quality cabinetry, as well as granite counter tops, private bathrooms with walk-in showers and in-floor radiant heat.
Location details
S64 W13780, S64W13780 Janesville Rd, Muskego, WI, 53150, United States
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Bed bugs were upstairs and the resdient that was living in the room with bed bugs got moved downstairs!!!!!!!!!! Why would managment do that ?? Bugs were getting on clothes and everywhere . I had to throw tuns of clothes out. THEY OVER WORK YOU AND THEY DONT CARE ABOUT YOUR FEELINGS OR HOW YOU FEEL. Dont step foot in this place. 0/10 Also the executive manager and assistant SUCK!!! So unprofessional as well. They hired the most horrible assistant executive director… sarah. Be nice eveyone and be kind.
Please if you are reading this and care about your loved one, do not send them here. Before I sound off please know a few of the aids here are quite generous and good with older individuals, however the manager or owner whatever she is, Emily, and most of the aids are not. This place treats your loved one as if they are merely an object with no feelings and a transaction, not a human being. While my grandma was a resident, she was yelled at, not fed, neglected when asking for help, given cold showers or not even given a show... read more
Food Terrible!
We had a horrible experience at this place. My parent was there for a year in assisted living. He went weeks without his room cleaned many times, once for 6 weeks. Huge staff turnover. They use a lot of agency help and do not give them any background on the residents. Many times the staff did not have phones, so when the residents pushed their buttons nobody responded. Many times there are long waits after the resident pushes the button for staff to respond. We would meet with the head nurse, admin and others to set up a pla... read more
Frequently asked questions about Heritage Senior Living
How is Heritage Senior Living rated?
Heritage Senior Living has a 3.6 star rating with 43 reviews.
When is Heritage Senior Living open?
Heritage Senior Living is open now. It is open 24/7.
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