Heritage Senior Living

The Cute Elekid 

on Google

5 months ago

Horrible place. The administrators and her assistant have no clue what they’re doing. Staff turnover is extremely high, which says a lot about the work environment. This place has shown no improvement over time and continues to go downhill. 

Dana Leideritz 

on Google

6 months ago

The skill level in memory care is very lacking. There a few select aides that seem to know what they are doing. One nurse went over and above to care for my dad. She is no longer there. Really wish the help would be consistent. Communication with families is very poor. When my dad passed he was taken to the wrong funeral home and when his body was released we were never informed. Im grateful to the people that cared for him Delilah & Marsha made the time he was there tolerable. My mom is still in residence but I have to stay... read more

Joanne H 

on Google

7 months ago

Jhamira is an exceptional healthcare worker who genuinely cares about the residents in the Heritage Muskego community. She consistently goes above and beyond to ensure they feel valued, respected, and well cared for. Jhamira takes the time to get to know each person individually, treating everyone with kindness, compassion, and dignity. She truly respected both my parents, taking time to understand their unique needs and personalities. When my mom passed away, Jhamira attended the visitation, spending time with our family an... read more