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108 W 3rd St, Ocilla, GA, 31774, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Honest work at a fair price
Very disappointed in this company. I waited 2 weeks for an appointment. they call the day of my appointment to cancel and reschedule for the next day. now I received a call today trying to reschedule to RIGHT NOW as that is the only time they are going to be able to come. I am an adult with a JOB. when I make an appointment, I rearrange my work schedule to fit. This is completely unacceptable in my eyes. I'm VERY upset.
Business response:
Hi cassandra. We are incredibly sorry that we had to reschedule your service call. While we strive to always provide the best experience possible to all of our customers, there are always things out of our control. We understand your frustration and truly do apologize for the inconvenience. We can still try to squeeze you into our schedule today, but understand if our time frames don't work with your schedule. We wish you a very happy and healthy holiday season.
Had them install a air conditioner in the shop... Awesome service throughout from meeting with Tim to working with Tina in the office, and with the installation technicians. Very professional, helpful, and polite throughout the whole process. Thank You...
Business response:
Thank you for the kind words, Grant! Please don’t hesitate to let us know if there is anything else we can do to help you.
Air went out today and it was getting hot inside. On-call tech got to our house in 30 min and had it fixed within 30 min. Thankful and will definitely use them again!!
great people do great job, less than 5 hours after called
I highly recommend Koors Heating and Cooling! I called on a Friday around 4 pm and they sent a technician that day. Tim, Tina, Todd, and everyone I met were so kind, caring and professional! Their customer service is exlempary!
Quick and honest service.
Koors has been doing my HVAC work for about 10 years at several different houses and they are a wonderful company to work with. Tina and the office staff make sure they get you scheduled for routine maintenance but also take care of you during an emergency as expediently as they possibly can. Tim even showed up on New Years Day to make sure my family would have heat that night. And the techs in the field are knowledgeable, polite, clean, professional, and trustworthy. I would recommend Koors to anyone.
Wonderful personnel and very professional.
Heritage Care has a 3.7 star rating with 3 reviews.
Heritage Care is open now. It will close at 6:00 p.m.
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