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Herff Jones
- Education
- Wilmington, NC
About this business
Location details
105 Portwatch Way, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Been trying to contact via phone and email for 2 weeks about my sons graduation announcements that they said would be here in April, that should have been delivered with his other items ordered. Such an unprofessional business not to return phone calls or emails.
SCAM ALERT!! This company is extremely sketchy and does a very poor job of customer service and communication. In January we paid for over $150 worth of stuff for our daughters graduation, it is now almost May and we still have nothing. To make it much worse, they are completely unresponsive to phone calls, emails or any communication attempts. At this point I have serious doubts that we'll ever get our items. AVOID THIS COMPANY!!!
I ordered my cap and gown August 2022, it is now May 2023 and I have not received it. I graduate one week from tomorrow, and might have to miss out on that if I am unable to GET IN CONTACT with this office. At this point I am being sent to voicemail even when I call during business hours. They are zero help, and keep promising I will get it, but I have not. This company seems like a scam and I am extremely unhappy with my experience. I am graduating college and high school, because i go to early college, and this experience ... read more
I ordered a senior package including my cap and gown on march 9th. Didn’t come in until may 10th. My friend ordered hers April 16th and it came in may 6th. My boyfriend also ordered his in April and it came before mine. And the worst part is only half of my package came in so now I’m probably going to wait another month for the other half.
Today is May 4, 2023. My daughter graduates May 12th. We have not received ANYTHING from these people! She missed her graduation pictures because of this and no invitations are available to mail out. We have contacted the local office numerous times and keep getting the run around. I wish her school had used a different company because this one is horrible! If I could give negative stars I would, they deserve none.
Frequently asked questions about Herff Jones
How is Herff Jones rated?
Herff Jones has a 2 star rating with 20 reviews.
When is Herff Jones open?
Herff Jones is closed now. It will open at 9:00 a.m.
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