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Henrico Federal Credit Union

2.3

About this business

Credit Union branch is located in the county of Henrico building. 

Location details

3820 Nine Mile Rd, Richmond, VA, 23223, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 12:00 p.m.
Tue9:00 a.m. to 12:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 12:00 p.m.
Fri9:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
2.310 reviews
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Raine Rupp's profile image
Raine Rupp 
on Google
5 months ago
D's profile image
D 
on Google
2 years ago

I stopped in to this branch to deposit rolled coins. The rolls were all marked with my member number as required. The young lady, the "customer service" representative proceeds to tell me I couldn't deposit them at this branch. When I asked her why-she informed me that I had too many and she would have to carry them. Are you kidding me- Is this a credit union where I am a customer?? This appallingly poor level of service is emblematic of leadership failures right up to the CEO. They find reasons to throw obstacles in the pat... read more

D Panella's profile image
D Panella 
on Google
2 years ago

I stopped in to this branch to deposit rolled coins. The rolls were all marked with my member number as required. The young lady, the "customer service" representative proceeds to tell me I couldn't deposit them at this branch. When I asked her why-she informed me that I had too many and she would have to carry them. Are you kidding me- Is this a credit union where I am a customer?? This appallingly poor level of service is emblematic of leadership failures right up to the CEO. They find reasons to throw obstacles in the pat... read more

D P's profile image
D P 
on Google
2 years ago

I stopped in to this branch to deposit rolled coins. The rolls were all marked with my member number as required. The young lady, the "customer service" representative proceeds to tell me I couldn't deposit them at this branch. When I asked her why-she informed me that I had too many and she would have to carry them. Are you kidding me- Is this a credit union where I am a customer?? This appallingly poor level of service is emblematic of leadership failures right up to the CEO. They find reasons to throw obstacles in the pat... read more

Stephen Shifflett's profile image
Stephen Shifflett 
on Google
3 years ago

Thank you very much for approving me to purchase my 2014 mustang I absolutely love it. See you in November with my first payment. 

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Frequently asked questions about Henrico Federal Credit Union

How is Henrico Federal Credit Union rated?

Henrico Federal Credit Union has a 2.3 star rating with 10 reviews. 

When is Henrico Federal Credit Union open?

Henrico Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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