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Henrico Federal Credit Union

3.9

About this business

As the Richmond-area's first community-chartered credit union, HCFU can serve those who live, work, worship or attend school in Henrico and the greater Richmond area. Henrico Federal Credit Union is a full-service financial institution. The West Broad location is right across from Sam's Club and Kroger. 

Location details

9401 W Broad St, Henrico, VA, 23294, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.972 reviews
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shambolina m.'s profile image
shambolina m. 
a month ago

If you ever wanted to ram a knitting needle through your eye out of pure frustration, give a call to HFCU customer service- particularly the bill pay department. You will be met with the most stunning incompetence you can tolerate in a day. These are some of the dumbest people to ever decide to join the banking sector. What a hideous operation that needs to be dismantled from the top down...  

Ellen V.'s profile image
Ellen V. 
2 years ago

I have been with HFCU over 30 years and also had Fantastic service with them. They are always very helpful, professional and treat everyone the same. Always there for you to serve you the best. I would recommend them to anyone. Always kind, pleasant and caring with their customers. Huggs many. ev 

Brenda McLeod R.'s profile image
Brenda McLeod R. 
3 years ago

This is worst credit union I have ever dealt with I got my credit score up to almost 700 still wasn't good enough. Have your direct deposit pending for days if something comes in doing that time when they already got your money they will hit for fee of 30.00 which would also pending until they release your money. I was able to get a loan with them if you have the money in your account as collectal. Tried to get credit card to pay off high interest credit card even though you decent credit score go back in your pass bring u... read more

Frequently asked questions about Henrico Federal Credit Union

How is Henrico Federal Credit Union rated?

Henrico Federal Credit Union has a 3.9 star rating with 72 reviews. 

When is Henrico Federal Credit Union open?

Henrico Federal Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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