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Heinen's

4.6

About this business

Heinen's Fine Foods is a full-service, family-owned grocery store chain that operates more than 15 stores in the Greater Cleveland area. The company was founded in 1929 in Cleveland, when Joseph Heinen opened a small meat market. After running the meat market for a few years, he opened Cleveland's first supermarket. The company is known for its meat and for offering extensive wine programs. In addition to its retail operations, Heinen's Fine Foods runs a catering division for a variety of events, such as weddings, banquets a... read more

Location details

8850 Mentor Ave, Mentor, OH, 44060, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.61,148 reviews
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Jen's profile image
2 years ago

Nice store This store is one of a few in the area. They are locally owned, and very nice compared to the bigger chains. They are a full-service store, with produce, meat, deli and bakery departments. The quality of their meat and produce is very high. They carry a large selection of items, including some harder-to-find items. Their service is also wonderful. They will hold your groceries at the door, wait while you drive up, and load your groceries into your car for you. Of course, this higher quality and great service doesn... read more

kim's profile image
2 years ago

GOOD STORE FOR SHOPPING HEINENS IS ONE OF THE BETTER SUPERMARKETS, YOU CAN FIND ITEMS THAT OTHER STORES WON'T HAVE. THEY ARE SO NICE TO THEIR SHOPPERS AND I WOULD LET EVERYONE KNOW THAT THIS IS A CLEAN AND FRIENDLY PLACE TO SHOP.THEIR PRICES ARE A LITTLE HIGHER THAN THE OTHER STORES, BUT YOU GET A QUALITY PRODUCT FROM THEM.GOOD STORE. PROS: NICE STORES CONS: NONE 

Todd's profile image
2 years ago

Stay away from the chains... and check this place out. My family has been going here for years such that the salespeople have gotten to know us. That's what's nicer about here versus one of the chains; the great customer service. They also have the option to drive up and they'll load your bags into the car for you. Quite a treat on those cold winter days! The prices are a bit higher, but the food quality and service makes up for it. 

Meredith Miskowich's profile image
Meredith Miskowich 
4 years ago

They could not sell 3 ponds of packaged rhubarb which contained 1.66 pounds of rotten stems. 

Donna Uritza Antenucci's profile image
Donna Uritza Antenucci 
recommend  Recommended
5 years ago

I love how you are greeted with a smile from the moment you walk in, while shopping and until the last bag is put into your car. Heinen’s has the best associates who are always willing to help you find items...including lost husbands. Thank you Heinen’s for all of your efforts. You are truly appreciated♥️ 

Jason Schermer's profile image
Jason Schermer 
recommend  Recommended
5 years ago

Very clean. Always friendly and pleasant employees. It’s what a local supermarket should be. 

Willy Bender's profile image
Willy Bender 
5 years ago

the people made me feel uncomfortable. 

Maureen Gochett's profile image
Maureen Gochett 
recommend  Recommended
6 years ago

Customer Service is Excellent. 

Business response:

Thank you for shopping with us and sharing this positive feedback, Maureen! 

Pamela Schmidt's profile image
Pamela Schmidt 
recommend  Recommended
6 years ago

Outstanding customer service, locally grown produce, convenient location(s), and quality meats, cheeses, seafood, and specialty items at your fingertips. 

Business response:

Thank you for shopping with us and sharing your kind words, Pamela! 

Frequently asked questions about Heinen's

How is Heinen's rated?

Heinen's has a 4.6 star rating with 1,148 reviews. 

When is Heinen's open?

Heinen's is closed now. It will open at 9:00 a.m. 

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