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Heartland Health Care Center-Grosse Pointe Woods

3.8

About this business

Specialties Heartland Health Care Centers' skilled nursing and rehabilitation centers offer post-acute services for those transitioning from hospital to home. This specialized quality care helps shorten or eliminate hospital stays, laying the groundwork for a successful discharge. Some of these services include: high-intensity physical, occupational and speech therapies, cardiac recovery, stroke and other neurological recovery care, skin and complex wound care, I.V. services, diabetes management, oncology care, and orthopedi... read more

Location details

21401 Mack Ave, Grosse Pointe Woods, MI, 48236, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.8261 reviews
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La Stokes's profile image
La Stokes 
6 years ago

They do not care for their patients as they should, our needs were not met as they should have been, poor management. No one should feel uncomfortable about their loved one in a facility. You need a whole new staff starting with management. 

Star Carrington's profile image
Star Carrington 
6 years ago

They stole a patient's wheelchair. The administrator refused to return my calls regarding the chair. I would not recommend this facility to anyone. Take your family members somewhere else. 

Mary Anne Warczak-Pokorny's profile image
Mary Anne Warczak-Pokorny 
6 years ago

Their physical therapy department is a 5 . The rest of the place rates a 1.the staff neglects the residents needs such as water. They get to things hours after asked if at all 

Ollie Johnson-Bryant's profile image
Ollie Johnson-Bryant 
7 years ago

Very poor service From all staff members. Nurse forget to follow up with her patient ex: your pain medication, your blood sugar,and so on. CENA don't change your bed unless you literally chase them down... I was admitted here on 9/29/17 and only have 3 showers 🚿, each shift blame the other. Housekeeping... my room and rest-room only been swept and clean 3 times. The food has a terrible menu set-up your food runs together on your plate. Bug 🐜 comes in on your food tray!!! Oh and your dirty clothes left in room and bathroom.... read more

Patti Krusell Denomme's profile image
Patti Krusell Denomme 
8 years ago

After a two month illness my step mom was sent there for rehab and IV nutrition. The physician there ignored her symptoms of a bowel obstruction, even though family members pointed out multiple symptoms, until she was in acute distress and needed emergency intervention. Thankfully after 5 days in the SICU at St John and 5 more on step down she's actually rehabilitating at home. If you live your family member please do not send them to heartland. 

Frequently asked questions about Heartland Health Care Center-Grosse Pointe Woods

How is Heartland Health Care Center-Grosse Pointe Woods rated?

Heartland Health Care Center-Grosse Pointe Woods has a 3.8 star rating with 261 reviews. 

When is Heartland Health Care Center-Grosse Pointe Woods open?

Heartland Health Care Center-Grosse Pointe Woods is open now. It will close tomorrow at 12:00 a.m.  

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