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Healthy Pets Inc.
- Pet Stores
- Union City, CA
About this business
Location details
34501 7th St, Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:30 p.m. | |
| Tue | 5:00 a.m. to 7:30 p.m. | |
| Wed | 5:30 a.m. to 7:30 p.m. | |
| Thu | 6:00 a.m. to 7:30 p.m. | |
| Fri | 6:00 a.m. to 7:30 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
I would give ZERO stars if I could. This company placed an order and shipped something that I had previously ordered, when I did not place this most recent order. As soon as I received an email that an order was placed, I attempted to call them but they did not answer, so I left a voicemail message. The following day, I did not get a response, so I emailed them. Again, no response to either my voicemail or email. Called them again the next day, and finally got in touch with someone, who told me that I would have to contact U... read more
Do NOT BUY FROM THIS COMPANY!! They promise to cancel your order and they don't!! I called and spoke to Shaun who stated my order was cancelled, it was NOT! I messaged them online and they said they CANNOT promise they can cancel it, even though I called the day before, and was told it was cancelled!! I literally said I have all screenshots and will be reporting them of the conversation... Guess what, my order got cancelled and yet no refund?! I put in a dispute with PayPal and also my bank!! Be aware of this company!! They ... read more
I've attempted to cancel my subscription three different times and was just charged yet again. The website chat never works, and they don't respond to emails. Don't waste your money on this Horrible company.
1st experience was not good at all as they were no reply or response on my emails at all , I had to travel from Germany to San Francisco to get the medicine myself. 2nd experience, they answered the phone call from the US mobile they kept me on waiting for a while but they called me back within an hour. In the company location the people was nice and I picked up my medicine myself. Off course its stressful and not easy to fly 15 hrs flight due to no clear international communication channel only easier if you are inside US t... read more
Difficult customer service experience. I ordered a product one month ago, was charged on my credit card and no delivery. Company says it was sent out, tracking info they give me is not usable…. Doesn’t tell me where the product is or who to contact. I’m out over $200 in product I doubt I’ll ever receive. Company hasn’t responded to any follow up emails.
Frequently asked questions about Healthy Pets Inc.
How is Healthy Pets Inc. rated?
Healthy Pets Inc. has a 3.9 star rating with 379 reviews.
When is Healthy Pets Inc. open?
Healthy Pets Inc. is closed now. It will open tomorrow at 5:30 a.m.
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