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Healthy Back Store
- Furniture Stores
- Alexandria, VA
About this business
Healthy Back is a specialty retailer that provides high-end comfort solutions and ergonomic products for back pain and other physical conditions;for sleeping, working, exercising, and relaxing.
Location details
3218 Duke St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I purchase 2 x-chairs from this location over Memorial Day. While very helpful up to the point of sale, they did not honor the agreed upon sales price—which I could not tell at the time because I couldn’t get a paper receipt showing the transaction at the time of sale. I didn’t get the promised electronic receipt until after phone calls/texts were ignored and I had to make another trip to the store and ask again for them. After almost 3 months of trying to reconcile the issue (due to lack of responsiveness and changing info/... read more
I was excited to get a supportive chair to help address some of my back and neck issues. I initially had a very positive experience with the salesperson at the store. He showed me the different stock and sold me an X-2 chair, which I was very impressed with. I was told that my chair would likely arrive within two weeks. It didn't arrive in that time, but I did not mind initially. A week after the initial delivery date, I called the store to be told that they did not know why the chair had not been delivered and that I needed... read more
good sales pitch and inventory but short on service and delivery. Short staffed and did not follow through on delivery date promises. Appalled that the item was fully charged weeks ahead of delivery. Two to three week estimate is now almost two months. Still waiting.
Obviously need to higher more staff. Hung out for 5 minutes, no help. We left.
Went in to browse chairs. I let the salesperson know that I am a forward sitter, and immediately, the salesperson sighed and said "This is the disconnect between men and women. 8 out of 10 women.... a task chair is not a couch." I haven't been treated with so much contempt in years. I know what a task chair is, and that it is different from a couch. Thanks, dude - you really made my day. I did not buy a chair there, and basically wanted to get out of that store as soon as possible.
Frequently asked questions about Healthy Back Store
How is Healthy Back Store rated?
Healthy Back Store has a 4.3 star rating with 42 reviews.
When is Healthy Back Store open?
Healthy Back Store is open now. It will close at 6:00 p.m.
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