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Healthy Back Store - Fairfax, VA
- Furniture Stores
- Fairfax, VA
About this business
Healthy Back is a specialty retailer that provides high-end comfort solutions and ergonomic products for back pain and other physical conditions;for sleeping, working, exercising, and relaxing.
Location details
11058 Lee Hwy, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice Selection I broke my mattress after jumping up and down on it (big surprise there) and had to get a new one. Healthy Back Store had really nice mattresses for everyone - from soft, to firm, to everything in between. I got a great medium-firmness mattress that has replaced my old one and is so comfortable. I never wake up with back pains or aches - sleeping is a pleasure.
DON"T BUY THE WORST EXPERIENCE EVER ! ! ! ! I saw the ad about healthy back online place my order and the next day I found another temperpudic mattress at another location cheaper I ask the company could they match the price they reply for $3,500 they reply they could only do $3650 so I cancel my order I was told I would recieve my fund within 3 business days ..I check my account NO FUNDS So I called and ask to speak to a manager the manger came on and explain to me that sh he was sorry that she will take care of this matter... read more
horrible customer service! About 2 months ago I ordered the tempurpedic solutions bed. It took me almost an hour to do it over the phone because of the incompetent staff! They kept hanging up on me every time I was put on hold. It was supposed to be free shipping both ways but there is a $138 fee that they could not explain to me and about $175 restocking fee if you decide to return it. A month later I called back to exchange it for a different mattress and half way through that order she said that they would have to call me... read more
Healthy Back Store is TERRIBLE NEVER BUY ANYTHING FROM HEALTHY BACK STORE. Their customer service is terrible. I have been trying to return something for 3 months and still havent gotten my money back! Worst store ever!!!!!!! They don't pick up the phone and dont return phone calls. When they do pick up they dont do what they say they are going to do. The manager is RUDE!!! I think they make it near impossible to return anything to keep your money. Avoid this store at ALL cost.
Lots of furniture I like this store because of the location. It is part of a strip mall with plenty of parking. The Gateway computer store vacated leaving more space for other customers. The prices are on the high side, but if you have a back problem, it is probably worth it. They very rarely have a good sale, but they do have a lot of products to choose from. If they don't have exactly what you want, there is a fabric shop right right next door that sells lots of pillows.
Healthy Back Store is TERRIBLE NEVER BUY ANYTHING FROM HEALTHY BACK STORE. Their customer service is terrible. I have been trying to return something for 3 months and still havent gotten my money back! Worst store ever!!!!!!! They don't pick up the phone and dont return phone calls. When they do pick up they dont do what they say they are going to do. The manager is RUDE!!! I think they make it near impossible to return anything to keep your money. Avoid this store at ALL cost.
horrible customer service! About 2 months ago I ordered the tempurpedic solutions bed. It took me almost an hour to do it over the phone because of the incompetent staff! They kept hanging up on me every time I was put on hold. It was supposed to be free shipping both ways but there is a $138 fee that they could not explain to me and about $175 restocking fee if you decide to return it. A month later I called back to exchange it for a different mattress and half way through that order she said that they would have to call me... read more
DON"T BUY THE WORST EXPERIENCE EVER ! ! ! ! I saw the ad about healthy back online place my order and the next day I found another temperpudic mattress at another location cheaper I ask the company could they match the price they reply for $3,500 they reply they could only do $3650 so I cancel my order I was told I would recieve my fund within 3 business days ..I check my account NO FUNDS So I called and ask to speak to a manager the manger came on and explain to me that sh he was sorry that she will take care of this matter... read more
Nice Selection I broke my mattress after jumping up and down on it (big surprise there) and had to get a new one. Healthy Back Store had really nice mattresses for everyone - from soft, to firm, to everything in between. I got a great medium-firmness mattress that has replaced my old one and is so comfortable. I never wake up with back pains or aches - sleeping is a pleasure.
Frequently asked questions about Healthy Back Store
How is Healthy Back Store rated?
Healthy Back Store has a 4.7 star rating with 104 reviews.
When is Healthy Back Store open?
Healthy Back Store is closed now. It will open tomorrow at 9:00 a.m.
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