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Healthfirst

2.0
50 reviews
|Insurance|New York, NY 10007 United States

100 Church St, Fl 18, New York, NY 10007 United States

(866) 463-6743

https://healthfirst.org/

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About

Healthfirst is a not-for-profit, provider-sponsored health insurance company that serves more than 1.2 million members in downstate New York. Healthfirst offers top-quality Medicaid, Medicare Advantage, Child Health Plus, and Managed Long Term Care plans. In addition, Healthfirst Leaf Qualified Health Plans and the Healthfirst Essential Plan are offered on NY State of Health, The Official Health Plan Marketplace.

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Healthfirst  Review link

Justin L. review for Healthfirst
Justin L. on BirdEye

3 years ago

06/03/2019, 11:32 AM
Healthfirst they are the worst you can never speak to a case manager directly the will not give you the direct number to speak with them. You must speak to the resolution team or a team member so who's the case manager? what is their function?. I'm the client and I'm not allow to speak to a case manager who is supposed be apart of my wellness. They have many representatives who give out bad information not knowledgable, nothing is ever resolved and the hold times to speak to someone is ridiculous. You as the client have to resolve your concerns by filing a grievance that seems over the top. It's a stressful process to say the less unprofessional. Take your to love ones elsewhere.
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