This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
HealthEquity
- Financial Services
- Draper, UT
About this business
Location details
15 W Scenic Pointe Dr #100, Ste 100, Draper, UT, 84020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst of the worst. Hoping this company goes under and no one else has to suffer the shocking level of ineptitude displayed by this dumpster fire.
Due to beginning to work for a new company and getting a new HSA, I didn’t notice for about 10 months that my HealthEquity HSA account had been wrongfully charged $500 from a fake doctor’s office (November 2024). When I contacted customer service the reps were helpful but because it was past 90 days they just had me change my password and I was at a loss for the money. Disappointed that they didn’t notify me in any way when the charge happened and that they really didn’t do anything to make the situation right. I closed my H... read more
Had an un authorized charge for over $2000 show up on my account to the HSA store. I called immediately after I received an email about the charge and have called 4 more times since. Each time I've hung up thinking they are taking care of it and each time the "customer service representative" has done nothing or the wrong thing (this was admitted by the last gal I talked to saying maybe they were new). Now waiting to hear back with what they can do since their representitives have messed it up.
I don’t know what has changed in the last 4 months but holy crap you guys suck. First of all I was locked out of my account for 3 weeks because customer service said “wait for 5 business days and try again”. Finally got that fixed then noticed my last 3 CHECKS hadn’t been entered in yet. Fast forward to today and I called to confirm my balance because I absolutely do not trust the app anymore. They said I have over $300 to spend.. just tried to pick up my prescriptions.. there was only $24 available to spend. Figure this out... read more
Frequently asked questions about HealthEquity
How is HealthEquity rated?
HealthEquity has a 4.9 star rating with 8,185 reviews.
When is HealthEquity open?
HealthEquity is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com