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Health Plan of San Joaquin
- Wellness
- Lathrop, CA
About this business
We continuously work to improve the health of our community by providing access to high quality cost-effective health care to nearly 330,000 members - serving families in San Joaquin and Stanislaus Counties.
Location details
7751 S Manthey Rd, Lathrop, CA, 95231, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am on Medi-Cal and have no transportation to get to my medical appointments. My plan covers the cost of that transportation but my provider who is the health plan of the san joaquin only uses lyft, which is unable or unwilling to provide me service. HPOSJ offered no other option. I waiting 75 minutes on hold before I was told they could not help me. Transferred three times. very unprofessional and uncaring.
Dr the have sick and don't listen to you
Try hiring workers that actually answer your phones. After waiting on hold for almost 30 minutes, at 4 different times during the day, I finally gave up. This happens every single time that I call. Does anyone actually answer calls there, ever ?
RecommendedGreat place to work for. Great Customer Service, great Provider Network, awesome Quality Department, great Medical Management. All around great place
I was told by hpsj would transport my Brother to his home in Wendell ca which is where his medical equipment was delivered. I was given a confirmation number it was okayed by a supervisor. I was told to call back with the discharge time. then after we had everything arranged hpsj called about 4:45 just to say no they won't pay for the transport. so tomorrow on 7/3/19 he will be put out on the streets and no where to go . really he is paralyzed, diabetic, depressed so this is how you treat your clients. Charles Glass dob 4/10... read more
They can approve by paying the remainder of the hospital bill from my 02/2018 visit, that went to a collection agency. They can approve by at least communicate with the collection agency so the collection agency will stop calling me once a week.
Excellent customer service, list of providers both in San Joaquin and Stanislaus County and very organized caring services for the entire family.
Fantastic customer service!!!
Frequently asked questions about Health Plan of San Joaquin
How is Health Plan of San Joaquin rated?
Health Plan of San Joaquin has a 3 star rating with 116 reviews.
When is Health Plan of San Joaquin open?
Health Plan of San Joaquin is open now. It will close at 6:00 p.m.
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