Walter119 on YellowBot
4 years ago
07/10/2017, 07:23 AM
Undependable, unreliable - owner has no sense of customer service
Check out their F rating on the Better Business Bureau website.
We use several dumpsters a month, and there are numerous reasons to stay away from this business. Delivery is never on time. And returns are even worse. Took them over two weeks to pick up a dumpster which was blocking the driveway. Customer service --horrific. On the last pick up, the owner, Brett, called to tell me that the dumpster was overloaded -- which it was. He told me that he would charge me an additional $100 to take it, and I agreed. He then proceeded to berate me for overloading it. I asked him why he was yelling and reminding him that I agreed and that I would pay the extra fee. He then yelled, verbatim, "I'm not yelling!! When I yell, you'll know it! And I'll dump the whole thing all over your G-- D--- driveway!!