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Hat Shack

3.5

About this business

No Matter Where You're At, Wear a Hat! University Mall, Yankees, Top of The World, Tokidoki, Team Merchandise, Sportscards, Sports, Seminoles, Rockstar, Ray's, Nhl, NFL, NCAA, Monster, MLB, Magic, Lids, Heat, Hats, Gators, Fox Racing, Fitted Hats, Dolphins, DC Comics, College, Zephyr, Under Armour, Roxy, Reebok, Quiksilver, Puma, Nike, New Era, Kangol, Hurley, Hat World, Etnies, DC Shoe, Burton, Billabong, Alpinestars, adidas, Custom Embroidery, Buccaneers, Boston Red Sox, Baseball Caps 

Location details

2161 University Square Mall, Tampa, FL, 33612, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 8:30 p.m.
Tue10:30 a.m. to 8:30 p.m.
Wed10:30 a.m. to 8:30 p.m.
Thu10:30 a.m. to 8:30 p.m.
Fri10:30 a.m. to 8:30 p.m.
Sat10:30 a.m. to 8:30 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.511 reviews
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Justin Brown's profile image
Justin Brown 
3 months ago

The worst customer service of all time. The lady was annoyed for just coming in the store. If you hate your job that much just quit. Taking personal calls, I can tell you all about her family, who owes every else money. If you have a question it's like pulling teeth getting any answers. I want to take the hats back, but I don't want to deal with her. 

Mike Ryan's profile image
Mike Ryan 
11 months ago

Should be outside of mall 

MyMi LilBruceKi's profile image
MyMi LilBruceKi 
a year ago

I have been going to lids for years. Every year I go there and get a custom hat. I get the same hat just a different color, At this location I received no help.. the woman acted like she didn’t know how to do her job. She couldn’t find the alien design. (Yet alone didn’t know how to spell alien) She didn’t even want to help me. And I feel like this is the reason why lids and every other store in the mall is going to be closed down. Because of poor customer service. It’s just easier to order things online now days. U don’t ha... read more

Joshua Perez's profile image
Joshua Perez 
2 years ago

They open the store late on Sundays. 

Electric Mods's profile image
Electric Mods 
2 years ago

Shoutout to Devan for restoring our faith in Lids embroidery. He was the ONLY one that could get our hat done RIGHT! He was patient, thorough, and informative. Because of him, we will be signing up for the CCP. We’ve had hats made by the staff in Westshore(both stores) and at the University Mall(by another employee) and NONE came out as good as his. We will definitely get more done but only if it’s done by corporate or Devan. 

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Frequently asked questions about Hat Shack

How is Hat Shack rated?

Hat Shack has a 3.5 star rating with 11 reviews. 

When is Hat Shack open?

Hat Shack is closed now. It will open at 10:30 a.m. 

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