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Harts Harbor Health Care Center

2.5

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Location details

11565 Harts Rd, Jacksonville, FL, 32218, United States

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2.591 reviews
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Mark Schoenhals's profile image
Mark Schoenhals 
a week ago

I’m going to try to be fair-the staff are good people in a heavily neglected and less than prepared environment. The facility itself is in dire need of repairs and updating. I did not see much or any sanitation practices. My wife’s trach suction catheter was kept wrapped up in a dipper. The rooms are hot even with ac units, a good environment for potential infection. My wife is in a fragile state and this facility was not prepared or capable of her high needs. They should not have accepted her in my view. We were there for 6... read more

kim Leger's profile image
kim Leger 
a month ago
Todd Dunlap's profile image
Todd Dunlap 
2 months ago

First and foremost Jarrod is a liar, he lacks compassion, and empathy. Have no idea someone some arrogant and mean person gets to be the director. I got sent to the hospital by you guys then i get discharged by you guys because i was at the hospital for 2 days and not back at nursing home the following day by 10AM??? Thats BS. You guys also broke my 50 inch 40k smart tv because you will not allow me in to pack my own stuff I'm just kicked out to the street? Your nurse let Mr Collins die!! Because she was too lazy and took he... read more

Todd Dunlap's profile image
Todd Dunlap 
3 months ago

I use to have alot of good things to say about this place but here lately the care of patients the courtesy, communication, respect, the professionalism, coming from certain management, and directors, has severely declined! A few cna's & nurses im not going to list names. The quality of care definitely is not what it use to be. There are some really great cna's and nurses that work here. 

Tom Prince's profile image
Tom Prince 
3 months ago

Here for rehab and have no issues with the place. Caring staff, excellent therapy program, good nourishing food. Consider the difficult job they have and the little inconveniences that you may have are nothing. May GOD bless their work. 

Frequently asked questions about Harts Harbor Health Care Center

How is Harts Harbor Health Care Center rated?

Harts Harbor Health Care Center has a 2.5 star rating with 91 reviews. 

When is Harts Harbor Health Care Center open?

Harts Harbor Health Care Center is open now. It is open 24/7. 

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