HardyPaw

Zany M 

on Google

a month ago

Mike, Dave and Gianna helped me with purchase of a refrigerated supplement providing an ice pack and bubble pack. Mike offered us some samples, bag clip and a small container of some super food. It was a very kind gesture... I am very glad I checked the date on the super food as it is over 3 years old and has some ingredients that could go off. Seems a year or a year and a half is safe per Google. My dog is old and can't afford to get sick as she just had a bout of food related gastroenteritis. Will use them for the main pro... read more

Sara 

on Google

2 months ago

Thank you, HardPaw! Our dog relies on medication, and when the manufacturer faced a shortage, we felt hopeless as dozens of pharmacies could not help us and didn't have the medication in stock. HardPaw not only had the medication but also worked with our veterinarian to submit the prescription request twice when the vet's office failed to understand the urgency of the situation and provide immediate approval. Once approved, we received the medication within two days, and my pup didn't suffer due to the shortage and lack of s... read more

Barrett Family 

on Google

3 months ago

I placed an order for my cats Senvelgo (diabetes meds) they promptly contacted my veterinarian, who unfortunately refused to fill the medicine through Hardy paws as they had not heard of the website. I reached out to Hardy paws customer service (they sound to be US based) who were extremely polite and immediate canceled the order and issued a refund. I received my money back within two days to my account. Because of this experience I’d definitely consider using them again for any non prescription pet needs. Thank you! 

Amanda Sweet 

on Google

5 months ago

I’m a little speechless, but I have to share that this company is unbelievable. I didn’t even know people cared so much anymore, let alone a company. We placed an order that had to be cancelled due to the death of our pet. There were no troubles, just sympathy. Then a couple weeks later we received a sympathy card and remembrance frame in the mail. ❤️ 🥹 It’s the sweetest thing, and I can’t believe they went out of their way to that for us. They have compassion and care; that is hard to find now days. They have our business.... read more

Joe A 

on Google

6 months ago

Inconsiderate and greedy customer “service”. If you want reasonable service, avoid this place at all costs and buy elsewhere. They place no value on the customer’s need.