HardyPaw

Sara 

on Google

4 weeks ago

Thank you, HardPaw! Our dog relies on medication, and when the manufacturer faced a shortage, we felt hopeless as dozens of pharmacies could not help us and didn't have the medication in stock. HardPaw not only had the medication but also worked with our veterinarian to submit the prescription request twice when the vet's office failed to understand the urgency of the situation and provide immediate approval. Once approved, we received the medication within two days, and my pup didn't suffer due to the shortage and lack of s... read more

Barrett Family 

on Google

a month ago

I placed an order for my cats Senvelgo (diabetes meds) they promptly contacted my veterinarian, who unfortunately refused to fill the medicine through Hardy paws as they had not heard of the website. I reached out to Hardy paws customer service (they sound to be US based) who were extremely polite and immediate canceled the order and issued a refund. I received my money back within two days to my account. Because of this experience I’d definitely consider using them again for any non prescription pet needs. Thank you! 

Amanda Sweet 

on Google

3 months ago

I’m a little speechless, but I have to share that this company is unbelievable. I didn’t even know people cared so much anymore, let alone a company. We placed an order that had to be cancelled due to the death of our pet. There were no troubles, just sympathy. Then a couple weeks later we received a sympathy card and remembrance frame in the mail. ❤️ 🥹 It’s the sweetest thing, and I can’t believe they went out of their way to that for us. They have compassion and care; that is hard to find now days. They have our business.... read more

Joe A 

on Google

5 months ago

Inconsiderate and greedy customer “service”. If you want reasonable service, avoid this place at all costs and buy elsewhere. They place no value on the customer’s need. 

Troy “Throttlejockey” Bowie 

on Google

5 months ago

I have to say these folks really helped me out. I have a cat that is in renal failure, and needs Lactated Ringers every day. There were some mix ups with the prescription from my vet and shipping. Mr.Bob took care of the situation for me, and I got a box of Lactated Ringers at my door with 20 ml to spare. I won't get into what all he did, but he certainly didnt have to do what he did for me. I'll use them for any future orders!