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HarborChase of Villages Crossing

3.3

About this business

Location details

13517 NE 86th Ct, Lady Lake, FL, 32159, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.327 reviews
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Ryan Walton's profile image
Ryan Walton 
a month ago

Buyer beware. If you love your parents, don’t believe sales or the executive director, Paul. We were lied to so many times about every aspect. If you need level 3 or 4 care, they can’t do it. They won’t train their people and your loved one will suffer. They will say they will fix things but they won’t. The restaurant situation is complete joke. We moved my mom to PA because they made it so miserable. We found what she deserves to get each month for the money we are having to pay! Buyer beware. I submitted lots of request fo... read more

susan burton's profile image
susan burton 
4 months ago

Harbor Chase was one of 2 memory care communities I was considering for my husband. Zully was beyond knowledgeable, and comforting as I struggled with this worst decision of my life. I chose another community, although it could easily have been a coin-toss decision. Zully was most understanding and has offered to keep in touch in case I need to re-evaluate my decision. Wish i could offer more info on the memory care itself, but… Still - I would say that as of July 2025, Harbor Chase should definitely be at the top of MC comm... read more

Susan Turley's profile image
Susan Turley 
10 months ago

Had our first tour to consider this location for my parent. Light and bright. Zully the Sales Director was very personable and answered all our questions. 

Myranda Fountain's profile image
Myranda Fountain 
a year ago

Was nice at first but the turn over rate is ridiculous. They would leave my grandmother sitting in her own filth for hours and forget to take her blood sugars before and after she ate over a handful of times. Literal laundry lists of errors on the facilities end. The serving staff had no personalities and always looked as if they hated the job. Residents constantly complaining about the staff,food and I even watched a resident cry because a nurse was so intensely cruel to her. The office staff can’t get it together either. T... read more

luis marrero's profile image
luis marrero 
a year ago

Opino que el front Desk debe ser amable, amigable no me gusta la respuesta de Mike me causa poco profesional. Lo siento es mi impresión que recibo no se si llame al número incorrecto? 

Frequently asked questions about HarborChase of Villages Crossing

How is HarborChase of Villages Crossing rated?

HarborChase of Villages Crossing has a 3.3 star rating with 27 reviews. 

When is HarborChase of Villages Crossing open?

HarborChase of Villages Crossing is open now. It will close tomorrow at 12:00 a.m.  

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