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Hanscom Federal Credit Union

3.0

About this business

Location details

8 District Ave, Dorchester, MA, 02125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
3.038 reviews
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Aisha B.'s profile image
Aisha B. 
a week ago

I have baked with Hanscom for years and they are getting worse and worse. They now charge a fee for card replacements, cashiers checks, and even worse if you go into the Dorchester location, you get the worst service!!! No one is ever Available you will see five people, but only one person is actually helping anyone. Today the big manager allowed four of us to sit for 10 minutes before she told us there was no Money their systems are not working!!! Why not say that in the beginning instead of making us sit there and waste ou... read more

Lucilena Pina's profile image
Lucilena Pina 
a month ago

I’ve always had a great experience with this branch! They’re so helpful and always there when I need assistance. 

Y Y's profile image
Y Y 
6 months ago
Jonathan Gallagher's profile image
Jonathan Gallagher 
6 months ago

3 hours on hold then they just hung up can’t get any help from anyone, new online banking doesn’t work canceling all accts this is crazy 

Katrina Brown's profile image
Katrina Brown 
8 months ago

Where is the staffing?! They will have people wait over 20 min for service an move like this don’t have a single care in the world. The customer service does not exist! 

Frequently asked questions about Hanscom Federal Credit Union

How is Hanscom Federal Credit Union rated?

Hanscom Federal Credit Union has a 3 star rating with 38 reviews. 

When is Hanscom Federal Credit Union open?

Hanscom Federal Credit Union is closed now. It will open at 9:00 a.m. 

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