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Hanscom Federal Credit Union

2.9
  • Littleton, MA

About this business

Location details

25 Porter Rd, Littleton, MA, 01460, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.919 reviews
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Guelmari Alvarado's profile image
Guelmari Alvarado 
on Google
2 weeks ago

Worse auto loan provider ever. The rate isn’t worth the hassle with these people. Won’t be making money off my interest no more. Get better customer service reps. 

John M.'s profile image
John M. 
on Google
4 months ago

I’m very disappointed in my recent experience with Hanscom Federal Credit Union. After paying off my auto loan in full, I later discovered that an overpayment had been made, yet I was never notified of this. The credit union continued to withdraw $156.00 in inactivity and maintenance fees from the account without any warning or communication. I was not signed up for paperless statements, received no phone calls or alerts, and had no idea this was happening until it was too late. This lack of transparency and poor communicati... read more

Paul McCarthy's profile image
Paul McCarthy 
on Google
4 months ago

Doris has been extremely helpful to me getting my lost debit card and application for a credit card approval processed. She has been the most helpful executive to me since I started banking with HFCU. She is very willing to understand the issue at hand and outlining the options available to move forward. She goes above and beyond!! 

Fariba Amary's profile image
Fariba Amary 
on Google
9 months ago

HFCU HAS BECOME THE WORST FINANCIAL INSTITUTION I HAVE HAD TO DEAL WITH. AFTER 12 YEARS OF BANKING WITH THEM, I AM NO LONGER ABLE TO USE ANY ONLINE BANKING BECAUSE OF THE RECENT OS UPDATE WHICH IS NOT COMPATIBLE WITH ANDROID-11. THE UPDATE WAS IMPLEMENTED WITHOUT ANY REGARDS TO MANY CUSTOMERS WHO ARE NOT USING A ANDROID 12 OR HIGHER. NOW I HAVE TO SWITH BANKS WHILE I HAVE ESTABLISHED ALL MY FINANCIAL TRANSACTIONS THROUGH HFCU. I DON'T RECOMMEND IT FOR ANYONE. FARIBA AMARY 

Nick O's profile image
Nick O 
on Google
11 months ago

Dustin Bawor made a bad situation (for me) into a positive one. Dustin was well-spoken and helped me along the way. Dude answered every question without any trouble. Someone take notice, not many people left like this. Thanks Dustin! 

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Frequently asked questions about Hanscom Federal Credit Union

How is Hanscom Federal Credit Union rated?

Hanscom Federal Credit Union has a 2.9 star rating with 19 reviews. 

When is Hanscom Federal Credit Union open?

Hanscom Federal Credit Union is open now. It will close at 6:00 p.m.  

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