Hanscom Federal Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Hanscom Federal Credit Union

3.0

About this business

Location details

25 Porter Road, Littleton Common, MA, 01460, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.018 reviews
Select a rating
John M.'s profile image
John M. 
on Google
a month ago

I’m very disappointed in my recent experience with Hanscom Federal Credit Union. After paying off my auto loan in full, I later discovered that an overpayment had been made, yet I was never notified of this. The credit union continued to withdraw $156.00 in inactivity and maintenance fees from the account without any warning or communication. I was not signed up for paperless statements, received no phone calls or alerts, and had no idea this was happening until it was too late. This lack of transparency and poor communicati... read more

Paul McCarthy's profile image
Paul McCarthy 
on Google
a month ago

Doris has been extremely helpful to me getting my lost debit card and application for a credit card approval processed. She has been the most helpful executive to me since I started banking with HFCU. She is very willing to understand the issue at hand and outlining the options available to move forward. She goes above and beyond!! 

Fariba Amary's profile image
Fariba Amary 
on Google
6 months ago

HFCU HAS BECOME THE WORST FINANCIAL INSTITUTION I HAVE HAD TO DEAL WITH. AFTER 12 YEARS OF BANKING WITH THEM, I AM NO LONGER ABLE TO USE ANY ONLINE BANKING BECAUSE OF THE RECENT OS UPDATE WHICH IS NOT COMPATIBLE WITH ANDROID-11. THE UPDATE WAS IMPLEMENTED WITHOUT ANY REGARDS TO MANY CUSTOMERS WHO ARE NOT USING A ANDROID 12 OR HIGHER. NOW I HAVE TO SWITH BANKS WHILE I HAVE ESTABLISHED ALL MY FINANCIAL TRANSACTIONS THROUGH HFCU. I DON'T RECOMMEND IT FOR ANYONE. FARIBA AMARY 

Nick O's profile image
Nick O 
on Google
8 months ago

Dustin Bawor made a bad situation (for me) into a positive one. Dustin was well-spoken and helped me along the way. Dude answered every question without any trouble. Someone take notice, not many people left like this. Thanks Dustin! 

Daryl Naujoks's profile image
Daryl Naujoks 
on Google
8 months ago

Financed a 21 Harley-Davidson Road Glide with Hanscom FCU 3 years no problem now I can't register my motorcycle some technicality they are the lien holder I pay them extra money every single month never missed a payment they give me some org number and tell me to find my own title. What do I pay you for. It would be nice if you just did your own job 

View all google reviews

Frequently asked questions about Hanscom Federal Credit Union

How is Hanscom Federal Credit Union rated?

Hanscom Federal Credit Union has a 3 star rating with 18 reviews. 

When is Hanscom Federal Credit Union open?

Hanscom Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com