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Hand & Stone Massage and Facial Spa - Toronto Leaside
- Wellness
- East York, ON
About this business
Location details
85 Laird Dr, East York, ON, M4G 3T8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I am very disappointed with my experience regarding Hands & Stone’s membership cancellation policy. After requesting to cancel my membership, I was informed that I am still required to make an additional payment due to a 30‑day cancellation notice period. This requirement was neither clearly explained at the time of signup nor reasonable in practice. Expecting customers to pay for an extra month after explicitly requesting cancellation feels unfair and out of step with standard customer‑friendly practices. I contacted custom... read more
A franchised spa in a fairly lively shopping plaza in Eglinton snd Laird area. It is a better location than others in the franchise. There are ample parking and other shops. It is on the 2nd floor of the building and surprisingly spacious inside. Clean, with good decor, it uses Dermalogica products (a good line). Offers membership either reduced price for aesthetic services (massage, facial, etc.) With basic 50, 60..mins. Services offered, depending on the staff, can be a good, intensive massage or an average, ok one. Likewi... read more
I had a massage today with Esther, and it was such a great experience. She made me feel comfortable and relaxed from start to finish. I really appreciated the small but thoughtful gestures—adding a pillow under my ankles and later placing an extra pillow under my head so I’d be fully comfortable. I’ve been here a few times before, but this is the first time I’ve experienced this level of care and attention. It truly made a difference and honestly made my day. I’ll definitely be booking with her again.
Last minute cancelled of a spa appointment without any recourse or replacement
Frequently asked questions about Hand & Stone Massage and Facial Spa - Toronto Leaside
How is Hand & Stone Massage and Facial Spa - Toronto Leaside rated?
Hand & Stone Massage and Facial Spa - Toronto Leaside has a 4.4 star rating with 339 reviews.
When is Hand & Stone Massage and Facial Spa - Toronto Leaside open?
Hand & Stone Massage and Facial Spa - Toronto Leaside is open now. It will close at 6:00 p.m.
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