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Hand and Stone Massage and Facial Spa
- Wellness
- Middletown, DE
About this business
Hand & Stone specializes in the very highest quality massage and facial services at affordable prices. We strive to make the soothing wonder of the massage experience accessible to more people. That turns a "massage or facial" into that rare breed of products and services; an affordable luxury. Now you can soothe your sore, aching, stressed out mind and body as often as you desire. We are open seven days a week with extended hours to help ensure we can meet your demanding schedule. Call our spa today to schedule an appointme... read more
Location details
401 S Ridge Ave, Middletown, DE, 19709, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 10:00 p.m. | |
| Tue | 9:00 a.m. to 10:00 p.m. | |
| Wed | 9:00 a.m. to 10:00 p.m. | |
| Thu | 9:00 a.m. to 10:00 p.m. | |
| Fri | 9:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Delaware state law profits a fee without service. , even in a contractual agreement it must be spelled out and verbally shared, when language gets convoluted in small print. This location never shared a no show fee. Despite calling 10plus hours ahead, they charged a card that was given under false pretense and not for the appointment to which the fee was charged. Id given the card two appointments prior, because I did not have the gift card with me the day of scheduling. However, I’d brought the gift card(s) the day of the a... read more
Appointments are very difficult to schedule and actually keep. On multiple occasions, (5 or 6) my appointment was canceled within the same day, sometimes even within 2 hours of my appointment time. What's even more frustrating is that they are unable to reschedule you until 4 to 6 weeks later. Sometimes that appointment gets canceled and the cycle continues. I canceled my monthly subscription because of this and am considering just throwing my gift card in the trash as well. I do not recommend this location.
Wish I could give zero stars. I signed up for a membership. I showed up for my 10:15 AM appointment and no one was in the building and the doors were locked. I called several times and attempted to knock on the door a few times as well. After 30 minutes of waiting around, hoping that maybe someone was just late, no response and it appears they are closed. I called the Newark location just to make sure maybe I had the wrong day, but they confirmed my appointment and told me that Middletown always has issues like this. I do no... read more
It would be swell if someone would answer the phone. I've called at least 10 times and no one ever answers. What gives?
The massage was good but the linens smelled musky or like mildew. The smell was very distracting. There was no aroma therapy happening in the room…the air was very stale. The hot towels smelled the worst. The experience was subpar.
Frequently asked questions about Hand and Stone Massage and Facial Spa
How is Hand and Stone Massage and Facial Spa rated?
Hand and Stone Massage and Facial Spa has a 3.8 star rating with 179 reviews.
When is Hand and Stone Massage and Facial Spa open?
Hand and Stone Massage and Facial Spa is closed now. It will open tomorrow at 9:00 a.m.
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