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Hancock Whitney Bank

1.5

About this business

Hancock Whitney's Couret Farms Financial Center at 329 W Pont Des Mouton Rd in Lafayette offers a wide range of financial services for personal, small business or commercial banking in a convenient and accessible location. From checking and savings accounts, ATMs, mobile and online banking, credit cards, loans and mortgages, to wealth management and private banking services, Hancock Whitney is your trusted financial partner. Visit the Couret Farms Financial Center and talk with our friendly and knowledgeable bankers. We look... read more

Location details

329 W Pont Des Mouton Rd, Lafayette, LA, 70507, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
1.531 reviews
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Rona Jolivette's profile image
Rona Jolivette 
on Google
2 months ago

Wonderful compassionate staff...after being with my former bank for 35 years. The team at Hancock Whitney opened my eyes to a new and better way to bank. Professional and approachable. 

Brooke Soileau's profile image
Brooke Soileau 
on Google
4 months ago

If your time is precious avoid this bank at all cost. The drive thru is horribly slow. I am currently sitting in the drive thru on a Saturday for over 40 minutes. I was second in line waiting the ENTIRE time and still waiting. All other Lafayette branches run efficiently, management should tighten up on their staff hiring. This is absolutely ridiculous. 

Cassidy Mitchell's profile image
Cassidy Mitchell 
on Google
a year ago

All comments about customer service and wait times are true. They will make you wait long times without so much as a “sorry for a wait” which gives off they do not care at all. You’d do better elsewhere. 

Dawn's profile image
Dawn 
on Google
2 years ago

This is horrible service we waited in line for at least a hour.The staff is so slow 

Lindsey Stanford's profile image
Lindsey Stanford 
on Google
2 years ago

The couret farms location specifically has the worst customer service I’ve ever experienced at a bank. Not just once or twice, but consistently rude and seemingly unable to perform small tasks correctly. Incorrect deposits, miscounted cash back…these are things that I should be able to count on my bank to do accurately and Hancock misses the mark every time. 

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Frequently asked questions about Hancock Whitney Bank

How is Hancock Whitney Bank rated?

Hancock Whitney Bank has a 1.5 star rating with 31 reviews. 

When is Hancock Whitney Bank open?

Hancock Whitney Bank is open now. It will close at 4:00 p.m.  

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