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Hampton Jitney
- Transportation Services
- Southampton, NY
About this business
Hampton Jitney is a pioneer in the transportation field. In 1974, Hampton Jitney started with one van and a commitment to providing the finest personalized transportation service between Eastern Long Island and Metropolitan New York. Building on that simple premise, Hampton Jitney now operates a fleet of luxury motor coaches and limousines. Hundreds of thousands of people now travel each year in style and comfort, safely and on time via Hampton Jitney. Our luxury motor coach line service operates 365 days a year between East... read more
Location details
Hampton Jitney, 395 County Rd 39 A, 395 County Rd 39 A, Southampton, NY, 11968, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Horrible customer services.I waited an hour for a bus to try to walk onto. A guy who had just arrived as a walk on jumped in front and took my spot, and I asked the Jitney checkin staff if they could talk to him to ask that I could have the spot and they said no and closed the door. Ok, it ***** but whatever. I call customer service to see if the next bus has availability, customer service representative says yes, that I can wait for it. So Im sitting around another two hours (its raining and cold at this point) and I see th... read more
One of the worst customer service I ever received, having managed a customer service unit for about ******* myself. The bus from Queens to Southampton scheduled for *****pm on 08/01 was yet to arrive as at *****pm. I couldnt track my bus on the site so I called the customer service and spoke to Raj. I was grossly disappointed with the service/response I got. His first response was that I'm not the only one waiting so I should be patient. I stated that other people waiting doesn't change the fact that I'm running behind sched... read more
Subject: This is to issue a formal complaint regarding a Hampton Jitney drivers treatment of a passenger and her two children at the ******** stop on Monday, June 20th at 12:50 PM.On Monday, June 20, at approximately 8AM, I called the Hampton Jitney customer service number and requested that my 1:05 PM reservation later that day from ********** to *** be changed to the ******** stop. The customer service representative took down my last name and reservation number.When the Jitney bus arrived at ******** at approximately the ... read more
Business response:
Due to a vehicle change, our staff was not aware of this change in reservation. We sincerely apologize for the confusion and have issued a refund of $74 to compensate for the experience.
Frequently asked questions about Hampton Jitney
How is Hampton Jitney rated?
Hampton Jitney has a 4.1 star rating with 510 reviews.
When is Hampton Jitney open?
Hampton Jitney is open now. It will close at 10:00 p.m.
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