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H L Stephens Ltd.
- Retail
- Montour Falls, NY
About this business
Location details
600 S Catherine St, Montour Falls, NY, 14865, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Ordered a couch on October 3rd, 2025. Missed out on two holidays with no couch. Went on 5 months to get a different floor model couch delivered.
Ordered some furniture 8/5/25 said 6/8 weeks. Okay I knew up front it would be about 2 months. I pride myself on shopping local and was willing to wait. . Week 9 I call as hadn’t heard anything. They said it would be in the following weeks. Didn’t hear anything again. Called week 9. It will be another 2-3 weeks. No communication whatsoever. This is why people shop at the big stores. Never again. Week 13 still no furniture for being told 6-8 weeks
I stopped by yesterday and purchased a reclining type chair. Love it. Great customer service from Vicky and the delivery guys did a great job as well. Thank you and I'll be returning Beautiful store w beautiful furniture as well.
we were looking for 2 matching recliners, they didn't have that but said we can order the other 1 and 6-8 wks have it. so we did that and we ended up waiting a yr to get the chair...they deliver it and its the wrong chair..they left the wrong one here and said they would make it right with us..its been 6 wks more now and we haven't heard a word from h l stephens......very disappointed in how we have been treated.
Frequently asked questions about H L Stephens Ltd.
How is H L Stephens Ltd. rated?
H L Stephens Ltd. has a 4.3 star rating with 58 reviews.
When is H L Stephens Ltd. open?
H L Stephens Ltd. is closed now. It will open at 9:00 a.m.
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