This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Guaranteed Rate
- Finance
- Dyer, IN
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
2115 &, 2103, 2117 Northwinds Dr, Dyer, IN, 46311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
CROOKS!!!! AND I GOT RECIEPTS TO PROVE IT!!!! All this office does is force you to lock into a non refundable rate lock agreement with no attention on giving you the loan. Once asked why the loan wasn't given I no longer heard from this office or a reason why. I was locked out all pages via the portal shortly after. I locked my rate at 3.5 in January. By November when the house was completed interest rates went to a 7.0 and they told me I could re apply for a knew rate but the would not honor my previous rate. I notified the... read more
The couple of days leading up to our mid-April closing, we had no word from GRate on what the status was of our loan or if we would make closing. Finally, the day before we were supposed to close, our GRate team told us there was an IT glitch in the system where the underwriter couldn't give us the clear to close (CTC). They said it should be fixed in a couple days and we would be able to close early the following week. The next week comes and our GRate team says that they can't solve the IT glitch and the problem is being e... read more
Rate was the builder's preferred lender and I am glad they were. Rates were great and the communication from our contact, Jonathan O'Brien, were beyond expectations. Very professional and went above and beyond to help us resolve some loan issues and make our dream home purchase happen.
I can't say enough good things about this office. I worked with Jonathan O'Brien (part of Dave Polarek's team) for my mortgage in 2016. Everything went incredibly smoothly and Jonathan was always very responsive and never made me felt like I was asking too many questions - and I ask A LOT of questions. The process to get the mortgage and get all the docs signed electronically made it even better. I'll be using them again this time around as I look for my next home.
Postive Jonathan and Jay were very responsive. Gave me the cheapest rate. Negative Dave wasn't/isn't very responsive. Even after I closed on the home I asked for a document that wasn't in my package and still haven't received it. It's been about a week. They weren't very organized during the process. Gave me the okay on the final approval then when the closing date came they saw other issues wrong on my end. Something that should've been done prior to giving me the final approval.
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 3.2 star rating with 6 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com