Guadalupe Bank

Renee Bolton 

on Google

a month ago

I have been with GB for many years now and have been pleased with my experience throughout these years. We have had to close accounts due to fraud & our experience with the agent at GB was pleasant and courteous. We always felt like we could get our questions answered. I wish they had ATMs, but it isn’t like they aren’t the only bank closing them. It’s also nice that every time you walk in you get extremely sweet people greeting you in the lobby. Small town helpfulness at its best like it’s meant to be. I’m glad it isn’t dea... read more

Michael Lopez 

on Google

a year ago

If there was an option to give 0 stars that's what I would give this bank, Accessing your own funds should be a simple task, but in dealing with Christian and his supervisor Rosie they were able to accomplish nothing and they made it very difficult and frustrating. Instead of trying to LISTEN to the customer, he just acted like he knew everything, completely disrespectful and quite unprofessional. They both need to go to the website and re-read the "about" section because none of that is true. Do yourself a favor and READ al... read more

Nathan Broyles 

on Google

a year ago

Used to be a good bank, then they started treating customers like any other large bank charging fees and not caring about their customers. You might as well go anywhere else 

James Herrington 

on Google

a year ago

I’ve used this bank for decades. My experience has been if there is a problem they do their absolute best to rectify it. 

James Herrington 

on Google

2 years ago

Horrible bank. I used them for decades. Post Covid they became more and more gross. Using Covid as an excuse they didn’t open the lobby on 27 between Kerrville and Ingram. Inside that branch is disgusting. They are using it as a storage unit. I went to close my safe deposit box and felt like I was in an episode of Hoarders. Guadalupe is also abusing fees. They will steal any funds they can. Absolutely disgusting 🤢.