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Guadalupe Bank

3.8

About this business

Locally Owned Bank 

Location details

1309 Bandera Hwy, Kerrville, TX, 78028, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.851 reviews
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Michael Lopez's profile image
Michael Lopez 
on Google
a year ago

If there was an option to give 0 stars that's what I would give this bank, Accessing your own funds should be a simple task, but in dealing with Christian and his supervisor Rosie they were able to accomplish nothing and they made it very difficult and frustrating. Instead of trying to LISTEN to the customer, he just acted like he knew everything, completely disrespectful and quite unprofessional. They both need to go to the website and re-read the "about" section because none of that is true. Do yourself a favor and READ al... read more

Nathan Broyles's profile image
Nathan Broyles 
on Google
a year ago

Used to be a good bank, then they started treating customers like any other large bank charging fees and not caring about their customers. You might as well go anywhere else 

James Herrington's profile image
James Herrington 
on Google
a year ago

I’ve used this bank for decades. My experience has been if there is a problem they do their absolute best to rectify it. 

James Herrington's profile image
James Herrington 
on Google
a year ago

Horrible bank. I used them for decades. Post Covid they became more and more gross. Using Covid as an excuse they didn’t open the lobby on 27 between Kerrville and Ingram. Inside that branch is disgusting. They are using it as a storage unit. I went to close my safe deposit box and felt like I was in an episode of Hoarders. Guadalupe is also abusing fees. They will steal any funds they can. Absolutely disgusting 🤢. 

Tara Tinnin's profile image
Tara Tinnin 
on Google
2 years ago

Worst bank ever!!! Whatever you do don’t bank there! They will hold you elderly parents money and let them suffer. Tell you to get guardianship then you do and it’s still not good enough!!! Only your grandma will suffer!!! They blatantly ignore judges orders!! 

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Frequently asked questions about Guadalupe Bank

How is Guadalupe Bank rated?

Guadalupe Bank has a 3.8 star rating with 51 reviews. 

When is Guadalupe Bank open?

Guadalupe Bank is open now. It will close at 6:00 p.m.  

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