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Greater Nevada Credit Union

2.5

About this business

Location details

5150 Mae Anne Ave #203, Reno, NV, 89523, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
2.561 reviews
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Alexandria Moore's profile image
Alexandria Moore 
3 weeks ago

Jennifer Hernandez of this location gave me and my husband, who have been members for quite some time, and have a good relationship with them, a really hard time; refused to serve us, gave us instructions for how to be served, and after we followed them, refused to serve us again! Terrible experience. We will be looking to move to another bank. Can’t be left destitute because of a person with a bad attitude! Edit: we are now being harassed by the manager here, Jennifer Hernandez, who now sets obscure random policies against ... read more

Kris Santana's profile image
Kris Santana 
5 months ago

Worst run GNCU in town. Moved very close to this location two years ago and 7-8 times now I’ve driven here to use the ATM which never seems to be working. If you want your time wasted and to face inconveniences regularly this is the bank for you. Also the manager was rude last time I mentioned this issue after a year of having these issues and she acted like there was no issue and was completely dismissive. I’ve had great service at other GNCU locations for the last 12 years, maybe some new management at this location would ... read more

Peter Hillman's profile image
Peter Hillman 
7 months ago

Why do I continue to put money here?? When I opened my account the chic messed up the login and we had to go home and do it ourselves. Now, finding it frustrating to transfer funds. Can't transfer more until the previous transfer is completed. Which takes far too long. Good luck with YOUR finaces. 

Matthew Parker's profile image
Matthew Parker 
9 months ago

Good credit union but it is one that charges a $10 account maintenance fee if you don't have a certain number of debit card transactions per month. I can understand not getting a higher yield interest rate or some sort of reward but this has me shopping for another Credit Union. Alongside in the same week I was shorted two quarters for two nickels in some hand rolls of quarters I received from the Northwest Reno Location. My previous credit union NEVER gave members hand rolls to avoid a mistake like this. Other than this I h... read more

Joel Tomlinson's profile image
Joel Tomlinson 
10 months ago

Awesome location. They’ve helped me with banking a ton. Highly recommend. 

Frequently asked questions about Greater Nevada Credit Union

How is Greater Nevada Credit Union rated?

Greater Nevada Credit Union has a 2.5 star rating with 61 reviews. 

When is Greater Nevada Credit Union open?

Greater Nevada Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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