Greater Nevada Credit Union

Nicole H 

on BBB

4 years ago

GNCU has opened their doors with little to no restrictions during the Covid-19 crisis. not only did they jump on the PPP Loans for Nevada, but they made it so every state could be approved. The staff with this this institution has been working early in the morning to VERY late in the night to help get these loans funded. Yes they are slower at getting them funded, but they are a much smaller institute compared to Bank of america..... I will forever give my business to them. 

LKee 

on BBB

4 years ago

Greater Nevada Credit Union is an awful place to do business with. I first applied for an SBA PPP loan on April 22, 2020. As of today, despite signing actual loan documents, the loan has not been funded. I was forced to buy a Nevada Business License and become a member of Greater Nevada Credit Union. I paid the $200.00 license fee to the State of Nevada, completed signing the loan documents on June 1, 2020. The loan has not been funded despite their advertising they fund in 2-3 business days. I get various reasons from diffe... read more

Nicholas S. 

on BBB

4 years ago

So about a year ago i started an account with this bank. I was tired of the bigger banks and thought a smaller bank would be a better choice. How wrong I was there's no difference between this bank and the larger ones. My account was subject of fraud i went in and was told there was nothing they could do. I was sent a threatening letter by this bank nice customer service. This bank allows banking fraud. They overcharge in fees at least with the bigger banks they'll wave the fees once in awhile. Not this awful bank save your ... read more

ChristineH 

on BBB

5 years ago

I signed up with Greater Nevada based on the advice I’d received from someone else who has GNCU as their bank. Their checking account interest rate is unmatched in the area. I have had nothing but problems, specifically with overdraw fees. I switched from Bank of America because their customer service was terrible, so I thought the local credit union in town would be better. Honestly through the last year, moneys been a bit difficult since I’m in school and have had to reduce hours. But, charging $35 for small transactions o... read more

Alexander M 

on BBB

6 years ago

Got a car loan from this bank, worst possible experience, i'm like others who commented. i wish i could give it a zero on this review. from day one nothing but problems they are located in reno with a crap sister branch in vegas, always a problem trying to make a payment, no we can't take a debit card, oh yes we can, no you can't pay here etc.etc. etc. latest 2/20/19 my truck was repo'd for 400. even though i had made payments they never said you have a old partial payment that is still due. not once did they call or email o... read more

Robert B. 

on BBB

7 years ago

I wanted to let you know how dissatisfied I am with your organization, so much that I am currently working on getting account with another bank so I can close my account with your organization. I deposited a check with your bank on 29 Sept for a 1,000 plus and it was return on 2 Oct because my wife did not endorse the check, only I did. While I understand, I will say I have done this many times over the 15 years with your organization. The bigger problem your organization will not let a simple telephonic or in person from wi... read more

Doug S. 

on Citysearch

10 years ago

When I opened my account(s), I made it EXTREMELY CLEAR that I wouldn't be using my account very much and I would NOT open an account with ANY TYPE of "service charge". I was PROMISED by Melinda in the Reno branch that there would be NO SERVICE CHARGES AT ALL.. On my very first statement, there was a service charge. I made a phone call and was told that it is their policy to NEVER answer calls and that I had to wait "TWO HOURS" for a return call.. Next day,, STILL NO CALL,, I left more messages,, STILL NO RETURN CALL!!! I hav... read more

Ravi R. 

on Citysearch

13 years ago

GNCU becoming more like big bank but worse – I would give GNCU 0 stars if I could, but 1 star is lowest I can go. GNCU has changed their checking accounts and have made it next to impossible, so now they are demanding fees for every account and these fees are enormous. The accounts used to be no fees if you had direct deposit, or kept a minimum balance in the account, now they have removed that and require both 1 and 2 below AND 3 1) Direct Deposit 2) Estatement signups 3) Depending on the account (20c discount per debit car... read more

Brucehoffman 

on Citysearch

13 years ago

WORST CREDIT UNION EVER!!!! – I had thousands in my account and tried to close it after I left the area. They would not send me my money. I had to write a check against my account and then asked for the balance with interest as it was a savings account. They would not send me my interest or my July 2009 statement. I had to file a complaint with the State to get them to send me "some" of my interest. They still owe me interest and my July 2009 statement some 2 years later. They don't care and know they can steal you money if ... read more