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Great Plains Communications
- Telecommunications
- Blair, NE
About this business
Over the last 100+ years, Great Plains Communications in Blair, NE has become a leading regional network and fiber services provider to Nebraskans in more than 90 communities across the state. Great Plains Communications proudly provides high-speed internet, cable TV, and local and long-distance telephone services to residents, in addition to offering businesses with enterprise solutions that range from cloud-based voice and data products to large networks with scalable ethernet solutions.
Location details
1635 Front St, Blair, NE, 68008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible company. They have a monopoly on services and could care less about customer service. We are just a cash register they ring for money in return for terrible and unreliable service. I wish I could give a negative star rating.
This company quoted me a price of $20 per month for a basic service to operate our point of sale, we received a bill for $299.89 a month and a half later, so we contacted them to inform them that the price was not what they quoted us. We also informed them that they were to remove the equipment. The representative called us about a week later and left a message to call him which was done. He was not available so I left him a message to call back. I did not hear from him. We then recieved a bill for $7040.45 for termination o... read more
Business response:
Michael, thank you for sharing your concern. We are having a sales manager reach out to you to discuss your contract terms and questions. Sincerely, Natascha
I have a TV issue, one works, the other does not. I called & was on the line with Maria for over 35 minutes, we tried "everything" to get it working - checking fire stick, router, etc. & still could not get the problem solved. At no point did she make me feel I was imposssible !!!!. Since we could not get it fixed I am awaiting a call from a tech, but she should be commended on her first class customer service.
Business response:
Thank you so much for providing us positive feedback. If there is anything else we can do, please do not hesitate to contact us at 888.343.8014. Sincerely, Natascha N************* - Director Customer Service
Thieves plain and simple. The only service in my local area, when they know they've got you they'll gaff you. They deserve ZERO stars
Thieves plain and simple. One star is one too many.
The local people I deal with have been very helpful, but the service from Great Plains has been unacceptable. Our subscription cost have gone up and the quality of the service and TV reception has gone down especially late in the evening. Our TV screen displays the message "signal unavailable" or content has pixel reception (distorted). At these times some of the channels are very good and clear but many of the channels have the message "signal unavailable". When I call in to the local phone number at 2 or 3am the voice on t... read more
Black outs daily, channels you have and pay for will suddenly show (NOT AUTHORIZED ) while you are viewing a program, news, etc. Ponca, Ne. residence are lucky to have working cable and internet 2 weeks out of a month. Great Plains Communications is definitely one for, "RIP OFF REPORTS "
Business response:
We have reviewed the account and determined that the customer has not called to report any service interruptions since August 15, 2016. At that time they were experiencing a loss of channels due to the fact that their cable box had worn out. The technician in their area resolved the issue by replacing the equipment within 5 hours of the initial call. Further, we have not received any reports of current outages in this service area. We encourage the customer to contact our customer response center at ************ if they ... read more
I mean, I really don't know what to say. My experience with Great Plains was overwhelmingly negative, but much of that was due to the satellite internet we had to use (*****************), which was possibly the worst company, with the most exorbitant fees for the shoddiest service, that I have ever done business with. (****** reviews of ***************** and you will see and endless stream of bitterness and impotent rage from their dissatisfied customers.) We only used Great Plains for internet, and in that respect, it wa... read more
Time to work
Frequently asked questions about Great Plains Communications
How is Great Plains Communications rated?
Great Plains Communications has a 4 star rating with 296 reviews.
When is Great Plains Communications open?
Great Plains Communications is open now. It will close at 5:00 p.m.
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