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Great Lakes Credit Union

3.5

About this business

Location details

18130 Pulaski Road, Country Club Hills, IL, 60478, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.551 reviews
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Summer Davis's profile image
Summer Davis 
3 months ago

Anytime I have an issue it’s always hard to connect with them to solve the issue. They have plenty different numbers to call but they all do the same thing which is having you wait for long periods of time just to speak with a representative. They’ve just updated the mobile banking app and I’m locked out because it told me to change my password but when I go to put my account information in it tells me that my information isn’t on record and to call. I’ve had them for 3 years already what do they mean my records aren’t poppi... read more

Tekisha Finley's profile image
Tekisha Finley 
5 months ago

Great experience 

Domitila Munoz's profile image
Domitila Munoz 
6 months ago
Quasi Moto's profile image
Quasi Moto 
6 months ago

2018 This is a small facility, therefore a wait for service is the norm. Never seems to be enough tellers available. Hats, hoodies and sunglasses must be removed upon entry, for obvious reasons. I've been a member 6 months, it has been ok. One security guard makes the effort to be as friendly as possible. 2020 This CU meets my needs just fine. No issues or concerns yet. 2023 Olive needs work. It's very frustrating, and it apparently can't hear well. It's not very user friendly. It took several calls (5) to perform the relati... read more

Francine Haynes's profile image
Francine Haynes 
7 months ago

I have always had such a pleasant experience at Great Lakes Credit Union in Country Club Hills, IL. The customer service at the drive up has always been excellent. In fact the tellers oftentimes brings a smile to my face after a hard day. Today was one of an unusual encounter. I was given such hard time to withdraw my funds. I put the usual information on the form to include my account number, social, credit union affiliation, amount, signature and gave my id. I was told by the rep that things had change and I had to now wri... read more

Frequently asked questions about Great Lakes Credit Union

How is Great Lakes Credit Union rated?

Great Lakes Credit Union has a 3.5 star rating with 51 reviews. 

When is Great Lakes Credit Union open?

Great Lakes Credit Union is open now. It will close at 5:00 p.m.  

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