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Great Brook Lumber
- Retail
- Southwick, MA
About this business
Location details
20 Industrial Rd, Southwick, MA, 01077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 3:30 p.m. | |
| Tue | 07:00 a.m. to 3:30 p.m. | |
| Wed | 07:00 a.m. to 3:30 p.m. | |
| Thu | 07:00 a.m. to 3:30 p.m. | |
| Fri | 07:00 a.m. to 3:30 p.m. | |
| Sat | 07:00 a.m. to 3:30 p.m. | |
| Sun | Closed |
Amazing service!!! Usually cut and split our own wood, but there was an emergency and we needed a cut and split cord of wood. My father made some phone calls and so did I, we weren't having much luck, until I called Great Brook Lumber! They not only saved the day, but most likely saved us a months worth of work, thank you! I called at 10:00 AM and was explained everything about the type of wood they were bringing and even the season percentage! It was just what we needed. He asked if he could text me with a time and of cours... read more
Great “seasoned” wood as described. Owner was very nice along with the driver that dropped the wood off. Will use again
Wood is absolutely amazing! Had a bed of hot coals and all it took was two pieces of wood and it lit right up with no fus! Perfectly seasoned! Delivery driver was extremely kind, customer service is always great! We will be continuing to purchase wood from great brook! Keep up the great work!
So, in trying to be objective, and not a complete baby, I’ll say two things first: As far as the customer service side of things, I’ve really got nothing bad to say; at first, I thought the folks I talked to on the phone were a bit short, but I get it — it can be painful holding someone’s hand through something that’s routine for you, but, ultimately, they weren’t outright jerks. Just to-the-point. Hard to really be a baby about it. Second bit on the c.s. — driver was super friendly and accommodating to where we wanted our c... read more
Frequently asked questions about Great Brook Lumber
How is Great Brook Lumber rated?
Great Brook Lumber has a 4.2 star rating with 19 reviews.
When is Great Brook Lumber open?
Great Brook Lumber is open now. It will close at 3:30 p.m.
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