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Gratiot Medical Center
- Credit Unions
- Edmore, MI
About this business
Location details
1021 E Main St, Edmore, MI, 48829, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Anne Hale is by far the best doctor I have had since mine has retired. Finally I find a doctor that listens. The receptionist has me feeling like I want to keep looking. She is by far the least empathetic person and should not work in a doctors office.
I really appreciate the kind, empathetic nurses and physicians here. My family and I have been patients at this office for the last 8 years. Unfortunately, the receptionist, Heather, is not like that. She is rude and seems "put out" that I bothered her to request if there were any opening for today, as my child may have steep throat. She needs to go some training on customer service and phone manners.
Tried to find a primary Doctor for awhile, only for my concerns to be dismissed and minimized rudely by Doctors I've seen in the past. Every member of the staff is very professional and friendly. Every concern I've brought up with Dr Boring has been looked into thoroughly with every step and option explained. Id recommend this office to anyone looking for a primary care physician.
I have been seen several of the providers here for the last few years and have had good experiences. My young kids see Betsy and she is one of the kindest most patient providers we have ever seen for them.
I actually love the doctors and nurses here. However your receptionist Heather needs some customer service training. I have never ever been treated so rudely by any receptionist. Any time she is on the phone it seems like an inconvenience to her. She is the reason I will be looking for a new primary care facility.
Frequently asked questions about Gratiot Medical Center
How is Gratiot Medical Center rated?
Gratiot Medical Center has a 2.9 star rating with 19 reviews.
When is Gratiot Medical Center open?
Gratiot Medical Center is closed now. It will open tomorrow at 8:30 a.m.
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