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Granite Chief
- Sports Wear
- Truckee, CA
About this business
Location details
4963, 11368 Donner Pass Rd, Truckee, CA, 96161, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Why doesn’t anybody ever answer the phone?
I came in here looking for some good (but cute) boots that would allow me to walk around safely in the snow, ice, and work just as good for hiking. I came in here with my brother in-law who happens to be white (I'm black). I wish that could be a non-factor, but unfortunately it is a vital piece of information here. Even though we came together, we instantly went our separate ways. We weren't there to shop around. We had specific items we were buying. Anyway, I found some boots! But the display didn't have a price tag, and th... read more
I went last year to have my boots refit and they did an amazing job. I couldn’t wear them and now I ski comfortably. The staff was kind, understanding, really listened to my issue and fixed it quickly. Thank you!!!
We needed a different type of binding and Nate helped us out. We realized we didn’t have the right hardware (because we threw it away on accident) and Nate made sure he got some from another board. He made sure we were able to get the set up done and on our way. I highly recommend this store and ask for Nate. He’s your guy!
Customer service is hit or miss here. A few employees are very knowledgeable and helpful, while others walk right by ya and seem unconcerned with helping you find what you need. Gear selection is 4/10, but interesting decoration throughout the shop will help to distract! The shop fits more of a downgraded REI vibe more than that of a mountain town gear shop.
Frequently asked questions about Granite Chief
How is Granite Chief rated?
Granite Chief has a 4.4 star rating with 134 reviews.
When is Granite Chief open?
Granite Chief is closed now. It will open at 9:00 a.m.
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