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Making you happy isn't just what we say at Grand Home Furnishings, it's what we do. Everyone on our staff is thoroughly trained to help you through every stage of furnishing your home. They will make sure you're happy before, during and after the sale. From selecting the right pieces, to finding the right financing, to delivery, our goal is a completely satisfied and happy customer.
220 Laurel St NE, Christiansburg, VA, 24073, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 6:00 p.m. | |
Sun | 12:00 p.m. to 5:00 p.m. |
I have had a BAD experience with the office staff at the Grand Home Furnishings in Christiansburg, VA/220 Laurel Street. Upon my initial visit to the store to purchase the recliner, I had an extremely pleasant experience with the SALES STAFF. When I went to the business office to complete the transaction, the customer service was horrible. There were a series of events that occurred and I dealt with three different women in the business office on three different visits. ALL three of them acted as if I was quite an inconvenie... read more
Business response:
Linda, We have spoken to management about this and they will be giving you a call today to discuss this. Thank you, Grand Home Furnishings
went looking for living room furniture, Grand was one of our top choices, walked in the front door, no one greeted us, employees stood off to the side chatting. looked at several furniture sets for over an hour an found a couple we were interested in, however never once during that time, did an employee ask if we needed any help. upon leaving, the female employee opened the door for us an said have a nice day. ..... we were very disappointed in our visit to this store, an will not return.
Business response:
Sarah, We are very concerned to hear what you experienced during your recent visit. Could we have a manager contact you so that we can learn more about what happened? In order to keep your information private please send us an email with your phone number to emails@grandhomefurnishings. Thank you, Grand Home Furnishings
Grand Home Furnishings has a 4.6 star rating with 756 reviews.
Grand Home Furnishings is closed now. It will open at 10:00 a.m.
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