Grace Removals

Mai T 

on Google

2 months ago

EDIT: In response to the company’s reply, I emailed the customer service addresses they provided over three weeks ago and have received no response. That has only reinforced my impression of their customer service. ______________ The crew arrived 2.5 hrs late for collection and without basic equipment like trolleys. The Hobart manager then instructed them to return the following day without consulting our family, despite us already having flights booked that morning. Why were we being penalised for their mistake? After some ... read more

Mai T 

on Google

2 months ago

The crew arrived 2.5 hrs late for collection and without basic equipment like trolleys. The Hobart manager then instructed them to return the following day without consulting our family, despite us already having flights booked that morning. Why were we being penalised for their mistake? After some negotiation, the crew ended up buying trolleys from Bunnings that evening and completed the move on the scheduled date but this caused further delays. Dozens of other things went wrong but another major issue was communication wit... read more

Tracy Jensen 

on Google

4 months ago

Fabulous service and competitive pricing. Andrea was amazing to deal with right from providing the quote through to booking the move. The guys who did the actual move, Josh & Jack, were also fabulous, efficient, friendly and very helpful 

J B 

on Google

4 months ago

Grace were excellent. The team were great and the removalists were so helpful, friendly and professional. Highly recommended