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Gpo Federal Credit Union
- Credit Unions
- New Hartford, NY
About this business
Location details
4311 Middle Settlement Rd, New Hartford, NY, 13413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This bank is awful to deal with on the phone. I called with 2 simple questions and just got talked over by Mary Ann Powers. She also seemed to think she was a financial advisor during our chat. Someone should remind her she’s a customer service rep and to focus on that instead. I’ve been with this place for 30 years and the customer service on the phone will get you no where. If they don’t answer don’t even bother leaving a message. Nobody is going to return your call. Can’t wait to open an account elsewhere
Dont use night deposit....I was told its first thing they do in morning..Its not!! sometimes i have to call to tell them its in deposit box after a week nget it out....why is it there if they cant take time to check it..one star or I cant post
The worst wait time for customer service. Bank hours for Saturday is at 9:00am . I called at 9:18 and was already the tenth caller. I chose the option for a call back and never received that phone call . Mind you the message states rather than wait on hold we can call you back when it’s your turn. So an hour passed and now I am calling back and I am number 44 in Que. word of advice stay on hold they will not call you back . Poor customer service
Always helpful & friendly :)
Requested a truck loan, they approved it for up to $20,000 but required me to buy a 2020 through 2024 Truck with less than 150k miles on it and wouldn't lend more than 90% of the truck value. You could have saved me and your employees the time and just say no...there are no unicorn 🦄 trucks 🛻 that can fir into this impossible box. very insulting frankly...
Frequently asked questions about Gpo Federal Credit Union
How is Gpo Federal Credit Union rated?
Gpo Federal Credit Union has a 2.8 star rating with 14 reviews.
When is Gpo Federal Credit Union open?
Gpo Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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