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Gorham Savings Bank

3.0

About this business

Location details

71 Marginal Way, Portland, ME, 04101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.06 reviews
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AndreaL Farrow's profile image
AndreaL Farrow 
on Google
a year ago

I cannot speak about anything other than my 2 experiences here. The day before yesterday (3/15) I went into this location asking to open a new checking account and the young woman who I spoke with was less than professional upon my asking. She acted most ignorantly with me. She asked if I had a ID and so I said yes. She then she asked me if I had something with proof of my address on it. I said I might and fumbled around in my purse. After I combed through my things I said why can't I use my ID and she said awkwardly I could... read more

Kenneth Murphy's profile image
Kenneth Murphy 
on Google
3 years ago

I've been a member of Gorham Savings Bank for 17 years and they used to have superior customer service, but unfortunately the level of service has dropped drastically over the last year or so. Sadly they have shifted their values to reflect themselves more and more like a big national bank and less of a local, neighborhood bank simply because of the lack of attention to detail and loyalty standing to their faithful customers. 

Kristine Hedtler's profile image
Kristine Hedtler 
on Google
3 years ago

Must disagree with any reviewer who gave Gorham Savings Bank and specifically the Marginal Way branch anything LESS than 5 stars! My entire family banks with them: me, my son and his wife who live in Baltimore, my mother who is elderly and lives in a retirement and , my brother who recently passed away and lived half the year out of the country...my family members all have/had separate challenges (my son is blind, my mother has beginning dementia, my brother died out of the country and left a family there - absolute NIGHTMAR... read more

Jen Baer's profile image
Jen Baer 
on Google
5 years ago

Best people and yet the worst online user experience I've ever had. All of the employees are lovely but the web setup makes it difficult to navigate to simplest tasks without calling a person. I choose to stay with them because I'd rather deal with that then an overgrown institution that takes advantage of people. But I sincerely hope they hire somebody who knows more about user experience than whoever designed their site. 

Sara Mir Afghan's profile image
Sara Mir Afghan 
on Google
5 years ago
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Frequently asked questions about Gorham Savings Bank

How is Gorham Savings Bank rated?

Gorham Savings Bank has a 3 star rating with 6 reviews. 

When is Gorham Savings Bank open?

Gorham Savings Bank is closed now. It will open at 9:00 a.m. 

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