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Good Shepherd Lodge
- Wellness
- East Mackay, QLD
About this business
Location details
15 McIntyre St, East Mackay, QLD, 4740, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
I visited my aunt about a couple months ago and was pleased to see that she is well cared for. Her room was clean, and the care staff overall were kind, attentive, and professional. However, I did have a negative interaction with one female RN during my visit,She appeared to be of Indian descent and unfortunately came across as rude and impatient. Her demeanor was unwelcoming—she made unpleasant facial expressions and seemed irritated during a brief interaction.Her name as I can remember is Ganthu???While this was just one s... read more
Great care for my wife and I. Amazing meals and friendly staff.
I have a relative that died here. I remember being 7 and going to see her and staff were checking in to make sure she was ok and safe. Sometimes I would see bingo and a room with tv to watch. They have a good cafe and kid friendly. Before she died she broke her wrist, she was a stubborn woman who never would say she was in pain, yet they knew. 🩷
Minus 1 star. Terrible experience. For 1 year we watched mum sometimes be cared for, only most Enrolled Nurses were great, rest let her attempt to spoon her food at mealtimes, often resulting in no food successfully being eaten, despite numerous requests for assistance from my father. On her actual passing, dad got a well done your account is at a balance of $0...not one word of condolences. Disgusted.
Frequently asked questions about Good Shepherd Lodge
How is Good Shepherd Lodge rated?
Good Shepherd Lodge has a 4 star rating with 37 reviews.
When is Good Shepherd Lodge open?
Good Shepherd Lodge is open now. It will close at 5:00 p.m.
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