Gong Cha | Regent Place

Amy Lee 

on Google

2 months ago

This is what I got when ordering Longan Honey. When I checked with the staff if my order was correct, they said yes this was what the drink was supposed to be. I asked if they were missing the longan part because it's supposed to be brownish and was told longan was just part of the name but that my drink is correct. The staff confirmed that it was just honey (a quarter at that) and water in there and that's how the drink is. They specifically said there was no longan in my drink when I asked again. If I wasn't rushing for ti... read more

ml2002 

on Google

2 months ago

The man who served me was clearly in a hurry and didn’t listen to what I was saying. Because of that, I got the wrong order. When I came back to the shop to explain, he started yelling at me, saying it was my fault and offering no solution at all. In the end, I lost $10 in less than 30 seconds, got nothing in return, and watched my drink being thrown straight into the trash. Totally unacceptable customer service — I won’t be coming back. 

Haneta Bathari 

on Google

3 months ago

i always come here for felix!! 

猫水 

on Google

3 months ago

3つ買って 全部注文した物と違うものが出てきた 雰囲気だけそれっぽくて飲むまで気づかなかった そして氷抜きにしたが入っていた 二度と行かない ここはおすすめしない 

Preeyanuch Jiamton 

on Google

4 months ago

“This is the worst smoothie I’ve ever had in Sydney. Even though the shop wasn’t busy today, it feels like the staff forgot to even blend it properly. Really disappointing.”