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Gong Cha Lidcombe Centre
- Retail
- Lidcombe, NSW
About this business
Location details
92 Parramatta Rd, Lidcombe, NSW, 2141, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Product is great but delivering on Uber eats with no straws made the product useless.
we’ve been to this Gong Cha location numerous times, and unfortunately the customer service has consistently been poor. While the drinks themselves are acceptable, the taste does not make up for the lack of basic customer service. On our most recent visit, they did not have jumbo cups or pearls available for our orders. As a result, we requested a full refund. Despite this, we still have not received the refund. Overall, a very disappointing experience, mainly due to ongoing service issues.
Gong Cha never disappoints - their drinks are consistently fresh, customizable, and packed with flavor. The staff are friendly and efficient, making every visit smooth and enjoyable.
I've been here a few times, but I agree that customer service level is pretty low. Their brownie point is that they actually open one hour earlier than their competitor across on the other side of the building and I just got hooked on their brown sugar milk tea (less sugar and little or no ice) 🤣 I'm now buzzing with a sugar high wee-woo-weeeeeeeee 🎉🎊👯♀️ Also (not trying to be a Negative Nancy), some of the workers haven't adapted to the Australian culture just yet (which is fine), but please improve your English. Not e... read more
Frequently asked questions about Gong Cha Lidcombe Centre
How is Gong Cha Lidcombe Centre rated?
Gong Cha Lidcombe Centre has a 3.8 star rating with 42 reviews.
When is Gong Cha Lidcombe Centre open?
Gong Cha Lidcombe Centre is open now. It will close at 7:00 p.m.
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