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Gong Cha Birkenhead Point
- Retail
- Drummoyne, NSW
About this business
Location details
Shop 152/19 Roseby St, Drummoyne, NSW, 2047, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:30 p.m. | |
| Tue | 10:00 a.m. to 5:30 p.m. | |
| Wed | 10:00 a.m. to 5:30 p.m. | |
| Thu | 10:00 a.m. to 7:30 p.m. | |
| Fri | 10:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We have been to many Gong Cha’s and this is by far the most poorly managed one. Lots of unhappy customers complaining. We ordered via app but labels were printed so drinks that was requested half sugar was given as full sugar and a drink came totally without ice. Could we have complained? Sure, but so many people were complaining I didn’t want to wait another 20mins just to get ice in our drink. Epic fail & they def need to hire more experienced staff esp for weekends when it’s busy.
saw some upset reviews and i just wanna say when i visited today the service was amazing, yes they got busy at times and the wait was a bit longer but what can you expect. They perfected all 3 of my drinks. The lady in the gong cha hoodie who served us was amazing and helped us figure out what drink we would like and she had a great manners. Great job keep it up!
I usually come here since I work in the centre, but after a few times of getting bad quality and poor service, I left a bad review. Yesterday, I came back and ordered a Lychee Fruit Tea. The guy gave me my drink, but it wasn’t made the way I wanted and he didn’t bother to change it or apologise, even though it was clearly wrong. Then the girl with short hair stepped in, apologised, and offered to remake it for me. Even though the store was busy, she fixed it in under a minute and made it perfectly. Super nice, super professi... read more
I really love the quality of their drinks.
The drink was absolutely amazing, originally i had some questions about the drinks and I spoke to a very sweet lady named Madina helped me with my order! Please give her a promotion or something she's absolutely amazing my drink was soooo good!
Frequently asked questions about Gong Cha Birkenhead Point
How is Gong Cha Birkenhead Point rated?
Gong Cha Birkenhead Point has a 3.8 star rating with 19 reviews.
When is Gong Cha Birkenhead Point open?
Gong Cha Birkenhead Point is closed now. It will open at 9:00 a.m.
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