Gong Cha

QZ Qiao 

on Google

5 days ago

The female staff member was playing on her phone when I walked in. She asked about my sugar level but never asked about my ice preference. When I received my drink with full ice, I asked if the ice level was adjustable. She said yes, so I asked why she hadn’t asked me earlier. Instead of apologising, she claimed that asking about sugar level was supposed to cover ice level too, making it somehow my fault. I’ve never experienced such unprofessional and dismissive customer service. No apology, no accountability. Extremely dis... read more

J S 

on Google

a week ago

Sadly this used to be one of my favourite places, but now the last 3 times the tea has been incredibly weak. Today 3 drinks all are like minimally flavoured water/milk. They also had run out of 80% of toppings. I suspect they’ll be closing shop soon. A real pity! 

itzwine 

on Google

a month ago

Delicious! loved the pearls, very soft and chewy. Props to the cashier as well, shes very kind! However, the place is a little dirty, perhaps its due to low maintenance.. i kind of feel bad. hope everything goes well because this place deserves to be well maintained. 

B D 

on Google

a month ago

Went there last night. The floor and furniture was absolutely filthy from what looked like weeks of never being cleaned. You can see old dirty marks where the bins and been dragged and the 'cute' furniture was filthy and fully stained from being well passed use by date, a second hand store wouldnt accept this but these people have it on display. This is the state of what they want people to see, imagine the kitchen.