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Gong Cha
- Retail
- North York, ON
About this business
Gong Cha aims to change the way you enjoy your tea beverages, we have added unique elements to the ancient Chinese tea culture to successfully create a new tea trend for the world. Our commitment to freshness is uncompromising, we use real fruit purees and brew our loose leaf teas every four hours for optimal flavour and freshness. With a superior range of teas and continuous development of new and innovative drinks, it's guaranteed there's a beverage for everyone.
Location details
95 The Pond Rd Complex 2, Unit #30, North York, ON M3J 0K9, Canada, Unit #30, North York, ON, M3J 0K9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 12:00 p.m. to 11:00 p.m. | |
| Sun | 12:00 p.m. to 11:00 p.m. |
I don't get why this location can never get it right. The amount of times my order is messed up from this location is ridiculous. Today no tapioca and no sugar. It's as if they can't read the label.
How can I drink pearl with a small straw like this? is it the first time you prepare an order? It is always served with a large straw.
today Mar 12, around 1:40pm, the cashier/bobarista brought me the worst customer service ever. She was chatting with a colleague, when I came to order she looked annoyed. Ok I can let that go, I ordered and asked if 30% sugar is sweet enough cause i know their drinks are very sweet. She didn't reply and process on punching in my order. I stunned!!! Like hello I talked quite a lot there, if you can't hear me, ask? Why ignore? And it didn't stop there, she handed me the drink, picked up a straw and THREW it on the table. The d... read more
Pretty good :) Once, they were out of tapioca pearls but offered me a sample of golden pearls, to see if I would like to have that in my drink instead. Chill, friendly, helpful staff. Thank you My only complaint is that sadly sometimes staff forget to put in points for my order, after I log in with my phone number :( Update: the drinks have sadly become worse, they are much more bland than before and lack sweetness :(
Frequently asked questions about Gong Cha
How is Gong Cha rated?
Gong Cha has a 3.5 star rating with 269 reviews.
When is Gong Cha open?
Gong Cha is open now. It will close at 11:00 p.m.
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