Gong cha's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Gong cha

4.0

About this business

Location details

Commercial, 330 Phillip St Unit 2, Waterloo, ON, N2L 3W9, Canada

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 11:00 p.m.
Tue11:00 a.m. to 11:00 p.m.
Wed11:00 a.m. to 11:00 p.m.
Thu11:00 a.m. to 11:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 11:00 p.m.
4.0316 reviews
Select a rating
Tou Noomor's profile image
Tou Noomor 
on Google
a day ago
Holly Ngo's profile image
Holly Ngo 
on Google
2 weeks ago

I usually don’t leave low reviews, but the temperature inside this location was incredibly uncomfortable. I came in hoping to enjoy a drink and study, but the heat was unbearable. My drink melted almost immediately, which was really disappointing. I honestly feel bad for the employees working in that kind of heat. Must be miserable. I was sweating just standing and waiting. I hope management can address the air conditioning situation soon because it really affects the overall experience. 

Anne's profile image
Anne 
on Google
2 weeks ago

I come quite often especially on Monday's after class and I always see the same barista! Annita is so nice and she recognizes me every time I come in - love seeing her! She makes my order so well and I love the Gongcha environment :) 

Kai Barinque's profile image
Kai Barinque 
on Google
2 weeks ago

Had a great experience at Gong Cha! The drinks were delicious as always, and the service was quick and friendly. Shoutout to the lovely employee with purple hair, super kind and helpful, really made my day. Definitely coming back! 

Andrei Lavada's profile image
Andrei Lavada 
on Google
2 weeks ago

Many fun memories in this store throughout my undergrad career. Most famously, I remember having the stomach runs and… you know the rest. I went to gong cha afterwards to make myself feel better and fill myself up back with fluids. The barista named Rebecca noticed the disheartened look on my face so after my drink was finished, I had the pleasure of her delivering it to my table when it was done. What a sweetheart. Me and my boyfriend, Bryce Co, came here all the time. Much heart, thank you for the memories. 

View all google reviews

Frequently asked questions about Gong cha

How is Gong cha rated?

Gong cha has a 4 star rating with 316 reviews. 

When is Gong cha open?

Gong cha is closed now. It will open at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com