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Golden Plains Credit Union
- Parsons, KS
About this business
Location details
3030 Main Street, Parsons, KS, 67357, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This one is for Alisha!! When a customer call you should have customer service. Instead I got a nasty attitude. Very off putting, nice to know this company doesn't care about the customers. I would not recommend this place!
Paid off my UTV loan early by ACH. Days later asked for a lien release. It was like asking for a kidney. Had to go through hoops to show I paid it by ACH even though you’d think they could see how the payment was received on their end. It was important to receive the lien release because we were selling it. I would email and they would take over and hour each time to reply. Still haven’t received it. Communication is poor and customer service is worse. Do not get a loan through GPCU.
I have only used their ATM but it’s the best in town! You can withdrawal $600 at a time and you can get multiple of $10 & $20.
I had purchased a utv machine at the spur of the moment or I would have gone through my normal credit union. Golden Plains approved me for a loan and I thought it’s a credit union so it should be good. Boy was I wrong!! I like to make extra payments when I first get a loan to bring the interest down on it. Golden Plains has a policy that you can’t make more than three months of early payments or so many transactions in a single month. This is what happened to me, they blocked me from making payments on a loan stating to many... read more
If you get a loan for a utv you only can get a statement once per year. I asked for a new payment book first of this year. Was told I would be getting one. The payment book never came, the yearly statement finally did come. It said I had 2-1/2 payments left. Called got my payoff,I made those payments now they say I owe nearly a whole payment minus a few cents. Still trying to sort it out. Requested to see my last statement they said they would E mail me it was never received. I don't understand why some place that does loans... read more
Frequently asked questions about Golden Plains Credit Union
How is Golden Plains Credit Union rated?
Golden Plains Credit Union has a 2.5 star rating with 21 reviews.
When is Golden Plains Credit Union open?
Golden Plains Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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