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Golden Plains Credit Union
- Credit Unions
- Hays, KS
About this business
Location details
2720 Broadway Ave, Hays, KS, 67601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
They treat people very poorly and disrespectfully. The condescending nature that their account managers take with people is disappointing. I would choose to do my financial business elsewhere if I could tell people one thing about this institution.
They are con artists that paint a great picture, but put in hole with debt! Don’t deal with Ms Torres from Garden City, she will bury ya. You are welcome
Terrible customer service.
terrible place rude people and they steal your money
Service has declined steadily since the transition from Central Star CU. I have been unable to use my credit card for over a month because of "suspicious activity" it is always "suspicious activity" but never an explanation! In order to fix this i am directed to a call center in the Phillipines where they tell me I have to give them the password to my account or they can't help me. Really? In the heart of the world's kingdom of stolen and abused credit you want me to give out my password? I have given up on you I can't even ... read more
Grandmother passes away and they refuse to work with me when I'm the TOD on the title. One person says one thing and a different person says another. I've made a payment on the car over 2 weeks before due date and I get a call saying they want the car returned today! Will not refund payment made!
RecommendedIf you are looking to purchase a home give Golden Plains a call. Lize Garfio is very professional and knowledgable. She helped us finance our unique property. We really appreciate how quickly they responded and touched based with us during the process!
RecommendedGreat bank 🏦 been banking here for years
I was treated as a total joke! I have good credit and was a member in the past that not only paid on time and a month in advance, but also paid my loan off in person ahead of time, yet I was treated like a total joke! No, follow up, I made many calls only to be given BS excuses on why it takes 2 days for a 30 min or less answer! This is why Dave Ramsey says to be as debt free as you can. Thanks for the poor customer service for lack of a better word.
Frequently asked questions about Golden Plains Credit Union
How is Golden Plains Credit Union rated?
Golden Plains Credit Union has a 3.3 star rating with 31 reviews.
When is Golden Plains Credit Union open?
Golden Plains Credit Union is open now. It will close at 4:00 p.m.
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