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Gold Coast Federal Credit Union
- Finance
- West Palm Beach, FL
About this business
Location details
2226 S Congress Ave, West Palm Beach, FL, 33406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I worked with Ms. K. Johnson to complete my loan and deposit funds into my account. She explained every aspect of the loan approval process and each document that required my signature. She also assisted setting up my member account for automatic payments so I will not have to worry about about that when I travel. She was a pleasure to work with.
Katie Johnson was extremely helpful and made the process of buying a vehicle way easier than expected.
This has been, hands down, the worst banking experience I’ve ever had. Their customer service is absolutely horrible. NOT THE HUMANS JUST ALL THE OTHER SERVICE! 1. I once had to lock my card after a teller walked away with my debit card. When I tried to unlock it, I accidentally entered the wrong credentials and got locked out of the system—on a Friday night. Since they’re closed on weekends, I had zero access to my own money until Monday morning. Completely unacceptable. 2. I attempted to transfer my car loan over to this b... read more
Have been with this institution for over 17 years and within the past year it has gone downhill. The online banking works about 50% of the time, you go to purchase something and without warning you are DENIED the purchase on suspicion of fraud, minor charges, and having a back to back overdraft from the same vendor, even with proof it was their fault, I’m told they will not reverse. This is what you get with having loyalty to an institution that doesn’t seem to care for their customers. 1 star only.
Cecilia helped me with my loan answers she is the best!
Frequently asked questions about Gold Coast Federal Credit Union
How is Gold Coast Federal Credit Union rated?
Gold Coast Federal Credit Union has a 3.8 star rating with 154 reviews.
When is Gold Coast Federal Credit Union open?
Gold Coast Federal Credit Union is closed now. It will open at 9:00 a.m.
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